Windows 10: Pc gets hanged while playing games and unable to do Anything even restart

While playing game for a while my pc suddenly hang and i can't do anything even restart then i have to turn off the power and start again.What could be the problem i am facing?

:)

 

PC hangs when playing games and plays boken game audio in the background.

Hi Merskyl,



Thank you for replying back with the status of the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist only when playing games?
• Do you face similar issues when you play videos using a video player?

Method 1: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to uninstall the graphics card driver from
device manager manually by following the steps from the link below and check if the issue is resolved.

• Press Windows key + X and click on Device Manager.
• Expand Display adapter option.
• Right click on the graphics card driver and select Uninstall option.
• Restart the computer to reinstall the driver automatically and check if the changes is effective.

Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Can't play my pes13 game on my windows 10 professional PC desktop

Hi,

Thank you for contacting Microsoft Community.

I understand that you are unable to play game.

I will certainly help you with this.

Did you check the game compatibility with Windows 10?

I would suggest you to go through the below steps:

Steps: Try to run the program in compatibility mode:

• 
  Right click on the game icon through which you launch the game.
  
• 
  Click on properties.
  
• 
  Click on compatibility tab.
  
• 
  Check the box, run this program in compatibility mode and select the previous operating system.
  
• 
  Click on apply and then ok.
  

I hope this helps. Please post back with the status of the issue and we will be glad to assist you further.

 

System hangs with black screen while gaming?

Hi,

We'd like to get the following information:

• Have you made any recent update to your PC?
• When did you start experiencing the issue?
• Are you only experiencing the issue if you're playing a specific game or it's occurring on every game you're playing?
• Are you also experiencing the same even though you're not playing a game on your PC?

We also suggest turning off your PC and let it rest for a minute then restart and check if you'll still experience the same issue.

Looking forward to your response.