Windows 10: pc giving blue screen error when trying to open rdr2 story mode

Discus and support pc giving blue screen error when trying to open rdr2 story mode in Windows 10 Software and Apps to solve the problem; Im just confused I cant open and my device is good for this game has 16gb ram 4gb video ram have gtx 1650 but still getting blue screen error can... Discussion in 'Windows 10 Software and Apps' started by semih gültekin1, Sep 24, 2023.

  1. SEMIH GüLTEKIN1
    semih gültekin1 Win User

    pc giving blue screen error when trying to open rdr2 story mode


    Im just confused I cant open and my device is good for this game has 16gb ram 4gb video ram have gtx 1650 but still getting blue screen error can someone help

    :)
     
    semih gültekin1, Sep 24, 2023
    #1
  2. PANAV AGARWAL
    PANAV AGARWAL Win User

    Blue screen error ! while playing RDR2 RP (REDM)

    I am not getting any error while playing story mode of RDR2 but just after joining any server in REDM ! Pc crashes!

    Report:

    Problem Event Name: BlueScreen

    Code: 124

    Parameter 1: 4

    Parameter 2: ffff848d372a6028

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_22621

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.22621.2.0.0.768.100

    Locale ID: 16393

    Extra information about the problem

    Bucket ID: 0x124_4_GenuineIntel_PCIEXPRESS_UnsupportedRequest_VENID_8086_DEVID_A0BC_IMAGE_GenuineIntel.sys
     
    PANAV AGARWAL, Sep 24, 2023
    #2
  3. JUNAID_A
    Junaid_A Win User
    Blue Screen - Unexpected Kernal mode trap

    Hi Anne,

    Thank you for writing to Microsoft Community forum.

    This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

    To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

    1. What is the make and model of the PC?
    2. Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

    1. Troubleshoot blue screen errors.
    2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
    3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP

    Regards,
     
    Junaid_A, Sep 24, 2023
    #3
  4. REMON ONT
    Remon Ont Win User

    pc giving blue screen error when trying to open rdr2 story mode

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Sep 24, 2023
    #4
Thema:

pc giving blue screen error when trying to open rdr2 story mode

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