Windows 10: PC go straight to UEFI BIOS Utility - EZ Mode, cannot exit to run windows

Hi,

I hope you can help me with my problem on my ASUS desktop. As history, I was updating windows10 to 1903 version from 1803. The update will reach 100% but seems to freeze on blank screen. I retry but same thing happen. After long press on power button maybe on the 3rd time, it will undo the changes made and will go to windows and everything is back to normal. So last night I tried to update again but same thing happen, today when I arrive home and check on my PC, it is now going straight to UEFI BIOS Utility and cannot exit, always going back. I have tried to refresh, system restore but it is not working at all. Please tell me what is the problem of my PC and how to fix. Thank you.

:)

 

Stuck in UEFI BIOS Utility EZ Mode

When I start my pc, it will automatically enter the UEFI BIOS Utility EZ Mode. After press F10 (Save & Exit), it will shut down and restart and enter the UEFI BIOS Utility EZ Mode again.

It's ASUS UEFI BIOS. And I failed to disable the Secure Boot.

PLEASE HELP!!! THANKS A LOT!!!

 

Bios utility ez mode asus

Hi Asmaa. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

See fixes for being stuck in Asus BIOS EZ mode:

https://answers.microsoft.com/en-us/windows/for...

https://forums.tomsguide.com/threads/stuck-in-b...

https://forums.tomsguide.com/threads/asus-bios-...

https://forums.tomsguide.com/threads/bios-utili...

https://forums.tomsguide.com/threads/asus-bios-...

https://answers.microsoft.com/en-us/education_m...

FIX: PC won't exit BIOS (avoid ad links)

https://forums.tomshardware.com/threads/my-asus...

One of those should fix it, most likely restoring the proper device to first Boot Priority - either the WIndows hard drive on a legacy install, or Windows Boot Manager on as UEFI install, or a BIOS/UEFI setting for UEFI, CSM or Legacy needs adjusting.

It's also possible it's stuck in BIOS mode because the hard drive is dead or dying, so look for it in BIOS setup under Storage devices to see that it's still functioning. If not you'll need to reseat it, adjust or change the cable, etc. to get it recognized,
or replace the hard drive and reinstall WIndows.

I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

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Bios utility ez mode asus

My laptop was working very good Then it turned on with BIOS Utility ez mode so i cannot exit it

I tried shutdown 3 times , and press f4 or f5 or f8 , f2 all of them nothing happened the same bios open , i cannot aslo remove my battery ( built in battery )