Windows 10: PC has been crashing and I've been troubleshooting for weeks. Decided I need more help

Discus and support PC has been crashing and I've been troubleshooting for weeks. Decided I need more help in Windows 10 BSOD Crashes and Debugging to solve the problem; So I've been troubleshooting some BSODs for a few weeks now, I've already done a fresh install of Windows 10 on my PC and I've made sure all my drivers... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Anjheos, Oct 10, 2020.

  1. Anjheos Win User

    PC has been crashing and I've been troubleshooting for weeks. Decided I need more help


    So I've been troubleshooting some BSODs for a few weeks now, I've already done a fresh install of Windows 10 on my PC and I've made sure all my drivers are up to date.


    I seem to have less BSODs since I rolled back my BIOS but I'm still experiencing another BSOD,

    My Specs:

    CPU: AMD Ryzen 3950x

    GPU: Asus ROG Strix 2080 ti

    RAM: G.Skill Trident Z Neo 4x8 32GB C14

    Motherboard: Asus Crosshair Hero VIII Wifi


    On Sat 10/10/2020 7:05:25 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\MEMORY.DMP
    This was probably caused by the following module: ntkrnlmp.exe nt!setjmpex+0x8279
    Bugcheck code: 0xA 0x3EA7FA6E8, 0x2, 0x0, 0xFFFFF8021E87E6B6
    Error: IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sat 10/10/2020 7:05:25 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\101020-10156-01.dmp
    This was probably caused by the following module: ntoskrnl.exe nt+0x3F3EA0
    Bugcheck code: 0xA 0x3EA7FA6E8, 0x2, 0x0, 0xFFFFF8021E87E6B6
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    These are the entries I used when using WhoCrashed to check what happened after the most recent BSOD.


    I've already done a clean install of my GPU drivers and I've disabled the Realtek drivers. I've been working on this for two weeks and I'm at the end of my rope and really stuck at what could be causing the problem now. So I'm asking for help for reading the dump files and checking what exactly is causing those two kernel-mode drivers to crash since I have no tool to analyze the dump files myself.


    Here are the files according to the guide:

    https://1drv.ms/u/s!AhEvwLwCPLTTkkoJfl7lksXJk6ew?e=S7SNzR


    Thanks to anyone who tries to help me, this is getting quite frustrating.

    Will add updated dump files if I get another crash while waiting







    :)
     
    Anjheos, Oct 10, 2020
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Oct 10, 2020
    #2
  3. Naki Win User
    GPU-Z 0.8.7 crash on launch

    W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
    If another version works, it would be one set of steps.
    If several other versions also fail/crash, then it would be another.
     
  4. PC has been crashing and I've been troubleshooting for weeks. Decided I need more help

    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Oct 10, 2020
    #4
Thema:

PC has been crashing and I've been troubleshooting for weeks. Decided I need more help

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