Windows 10: PC has been rebooting once per day and experiencing blue screen.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000001 0x00007ffcd8c31224, 0x0000000000000000, 0x0000000000010000, 0xffff9c858b1aab80. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 86cc8798-3161-4224-822e-09a38ae54f9c.


And this:


Faulting application name: OLicenseHeartbeat.exe, version: 16.0.13801.20182, time stamp: 0x602dd932

Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae

Exception code: 0xc06d007e

Fault offset: 0x000000000002d759

Faulting process ID: 0xca4

Faulting application start time: 0x01d7165ab14c6cba

Faulting application path: C:\Program Files\Common Files\Microsoft Shared\Office16\OLicenseHeartbeat.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report ID: 327fb271-89f0-4323-96b6-6ce15e5c7d68

Faulting package full name:

Faulting package-relative application ID:


I've used Restoro and PCreviver and from these 2 apps, showed me I've fixed my drivers but still experiencing reboot next day?

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

Blue Error screen not going away

Hello,

For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

• Did you receive a stop code when you experienced the blue screen error?
• Were there any changes on your computer like updates or software installed on your computer before this happened?

For initial troubleshooting, we suggest that you visit this
article. From there, you'll see troubleshooting steps to resolve BSOD issues.

We'll be waiting for your reply.