Windows 10: PC Health Check App is saying my PC's processor is not supported but Microsoft website says...

Discus and support PC Health Check App is saying my PC's processor is not supported but Microsoft website says... in Windows 10 Software and Apps to solve the problem; Hello everyone!I have HP Envy Notebook, with IntelR CoreTM i7-6500U CPU @ 2.50GHz 2.60 GHz processor, and Windows 10 Home 21H1 version. Both Windows... Discussion in 'Windows 10 Software and Apps' started by Uwuwiteka, Oct 17, 2021.

  1. Uwuwiteka Win User

    PC Health Check App is saying my PC's processor is not supported but Microsoft website says...


    Hello everyone!I have HP Envy Notebook, with IntelR CoreTM i7-6500U CPU @ 2.50GHz 2.60 GHz processor, and Windows 10 Home 21H1 version. Both Windows Update and PC Health Check App are saying that my PC does not qualify for Windows 11 upgrade. The only reason being that my processor is not currently supported. By visiting the website: Windows Processor Requirements Windows 10 21H1 Supported Intel Processors Microsoft Docs shows that my processor is supported.

    :)
     
    Uwuwiteka, Oct 17, 2021
    #1

  2. PC Health Check app buggy?

    I already have both the secure boot and the TPM.
    PC Health Check App is saying my PC's processor is not supported but Microsoft website says... [​IMG]


    I now went through the list of supported processors and my i7-6650U is not on the list. The computer is 5 years old Microsoft Surface Pro. Bummer!
     
    JerryDuncan, Oct 17, 2021
    #2
  3. bobkn Win User
    PC Health Check - Windows 11

    To give a short answer, neither PC has a CPU that's on the current approved list.

    Your desktop has a Gen 4 CPU. Win11 requires a Gen 8 or later. I hope that changes before release.
     
    bobkn, Oct 17, 2021
    #3
  4. PC Health Check App is saying my PC's processor is not supported but Microsoft website says...

    PC Health Check - Windows 11

    I updated the PC Health Check app, and mine won't run it because it says the processor isn't supported on my HP 255 G7 Laptop & HP 550-153w desktop. Should I buy a new computer or can I upgrade the processor? This is very unfair of Microsoft. Windows 10 runs very well on any hardware. The same should apply to Windows 11 for all of Windows 10 users.
     
    Jesse Williams, Oct 17, 2021
    #4
Thema:

PC Health Check App is saying my PC's processor is not supported but Microsoft website says...

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