Windows 10: "pc help" keeps taking over my laptop

Discus and support "pc help" keeps taking over my laptop in AntiVirus, Firewalls and System Security to solve the problem; In December my laptop windows 10 would not boot up. I sent it in for repair. Basically all they did was a factory reset. Prior to sending it in the... Discussion in 'AntiVirus, Firewalls and System Security' started by MarciaKMoore, Jun 3, 2020.

  1. MARCIAKMOORE
    MarciaKMoore Win User

    "pc help" keeps taking over my laptop


    In December my laptop windows 10 would not boot up. I sent it in for repair. Basically all they did was a factory reset. Prior to sending it in the tech used pc help to take control of my laptop to try to fix it. Now that I have it back when it sits idle for several minutes the screen turns dark blue with the letters "pc help" in the middle of the screen and the cursor is being remotely controlled by an unknown party. To make this stop I have to restart my laptop. How do I make this stop? I feel if you can control my cursor then you can control my camera and I don't feel comfortable with this.

    :)
     
    MarciaKMoore, Jun 3, 2020
    #1
  2. CAPSLOCKSTUCK
    CAPSLOCKSTUCK Win User

    PC keeps killing my mice

    i shall add your suggestion to the list. It will be at the very bottom.
     
    CAPSLOCKSTUCK, Jun 3, 2020
    #2
  3. JOHAN45
    Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jun 3, 2020
    #3
  4. NFLESHER87
    nflesher87 Win User

    "pc help" keeps taking over my laptop

    Laptop overclocking adventures

    hey guys I'm trying to get clockgen to work on my laptop but can't get any of the plls to work, can you please post like exactly what steps I need to take to test each pll to see if it works? my specs are listed to the left
    thanks!
     
    nflesher87, Jun 3, 2020
    #4
Thema:

"pc help" keeps taking over my laptop

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