Windows 10: Pc in recovery mode

Hi , My pc has recently went into recovery mode and I can’t reset it no matter what and , I also lost/forgot my admin password and I don’t know how to get it back . I can’t access the command prompt or anything either .is there anything I can do to fix it ? and I can’t access safe mode or anything else , I’m just stuck on that page

:)

 

Unable to boot the PC, stuck in recovery mode screen​

Hi Joe,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to boot the PC normally as it is stuck in recovery mode.

1. Were there any recent updates installed on the PC?
   
2. What is the exact make and model of the PC?
   

I would suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Boot the PC into safe mode with networking and check if you are able to login. Refer the article to

Start your PC in safe mode in Windows 10, refer the section
From a black or blank screen.



Method 2:



Perform a system restore to revert the PC back to the state when everything was working fine. Refer the article

Recovery options in Windows 10, refer the section
Use installation media to restore or reset your PC.



Note:
Do not reset the PC; resetting the PC will remove all the data and installed programs from the PC.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Cannot go into recovery mode in several ways

Problem:

Cannot login into normal mode or safe mode or access anything other than Boot settings.

• Do not get usual login screen.
• Seeing Automatic repair and then BSOD with code 0xc000014c
• That loop continues.

Troubleshooting Steps taken:

• Tried 3 times reset when in "Preparing Automatic Repair" to boot into recovery mode - Failed.
• Created bootable WIndows 10 USB flash drive to go into repair mode - Getting another BSOD with code "Driver pnp watchdog"
• Some times, after "Preparing automatic repair" screen, i get "Your pc needs to be repaired" recovery screen where it shows F8 to go into Startup settings. When i press F8, i get the same screen again in a loop.

Computer: Dell Precision T3500 Workstation

OS: Windows 10 64 bit

 

Missing Recovery Environment

Hi Alan,

Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
Use a recovery drive to restore or reset your PC or you can also follow the steps under
Use installation media to restore or reset your PC. Please see the link below for more details:

Recovery options in Windows 10.

Regards.