Windows 10: PC is going to sleep despite power settings being set as Never/Never

My PC is going to sleep despite power settings being set as Never/Never How can I tell what is causing the sleep and after how long? What could be causing this?

:)

 

PC will go to sleep even though the Power settings are set to Never in Windows 10.

Hello Ann,



Thank you for updating us with the status of the issue.



Since the Sleep settings are set to Default, I suggest you to make changes from the
Power options settings page and check if the issue is resolved.



Change the power settings by following the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard, type
  Power options and select the top most search result.
  
• 
  Click on Change when the computer sleeps
  from the left side panel of the window and select Never option from the dropdown bar under both the options.
  
• 
  Click on Save Changes and check if the changes are effective.
  

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Windows 10 keeps going into sleep mode despite settings

Hi Bruce,

Some settings on your computer might affect the power usage. Computers that are going to sleep mode unexpectedly can also occur due to software conflicts. For us to investigate the issue, we'd like to know if you've made any changes prior to the issue. In
the meantime, here are the steps that we can perform to resolve your power issue:

• Boot your computer in safe mode. It will help you determine if the issue is caused by default setting and device drivers. To do so, refer to this
  link.
• Run the power troubleshooter. This will automatically detect the system settings that are affecting the power usage and resolve power and startup issues.
  
• Reset and restore all default power plans to its default settings. To do so, refer to these steps:
  
  A. Open Command Prompt as an administrator.
  
  B. Type powercfg –restoredefaultschemes and press Enter.
  
  C. Restart your device to apply the changes.

Get back to us if you need further assistance.

If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.

 

Win10 - Computer sleeps despite power settings; NVIDIA vs. Intel Graphics

Hi Wren,

I appreciate you for trying some steps in order to get the issue fixed.

You can run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep
mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

Run the Power troubleshooter on the system.

Refer these steps:

• 
  Press Windows key + X, select
  Control panel.
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  

Please revert if you have issues with computer sleeping.

Thank you.