Windows 10: PC is stuck at advanced startup screen. Cannot reset the computer.

Discus and support PC is stuck at advanced startup screen. Cannot reset the computer. in Windows 10 BSOD Crashes and Debugging to solve the problem; PC is stuck at advanced startup screen. Cannot reset the computer. I have tried using reset deleting all the files. Then reset stops at 37%. Then it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JOMSMATHEW, Jun 12, 2019.

  1. PC is stuck at advanced startup screen. Cannot reset the computer.


    PC is stuck at advanced startup screen. Cannot reset the computer.

    I have tried using reset deleting all the files. Then reset stops at 37%. Then it went to a screen which says " Clear TPM (Trusted Platform Module). I think i cleared it, then also screen is stuck at advanced start up repair. pls help me.

    :)
     
    JOMSMATHEW, Jun 12, 2019
    #1

  2. Stuck on Advanced Startup Troubleshooting Options/Settings Windows 10

    Hi, I'm asking for a friend. Earlier, his computer was stuck in an infinite Automatic Repair loop, so we disabled Automatic Repair through Command Prompt from Advanced Startup Options, turned off his computer, and turned it back on. Then, he ran into a blue
    screen, titled "Recovery", with error code 0x0000225 for file \WINDOWS\system32\config\system. From this screen, there are three listed options:

    • Pressing "Enter" does nothing
    • Pressing "Esc" brings up the "Please wait" message and to the "Troubleshooting" screen
    • Pressing F8 brings up Startup Settings. Hooray!
    But here's the catch: all 10 of the startup settings (e.g., enable debugging, boot logging, safe modes, disable malware, etc.) simply sends his computer back to the Recovery screen that lists the error code 0x000025.

    From the Troubleshooting screen to Advanced Options, he can't reset his PC because there isn't enough room on his disk. He can't system restore because he doesn't have any restore points. He can't load System Image Recovery, Startup Repair, Command Prompt,
    Startup Settings, or "Go back to the previous version", because he does not have Administrator rights. He can't sign in as an Administrator because "there aren't any administrator accounts on this PC".

    He also tried inserting a Windows 7 disc out of desperation, but lo and behold: "Code 5: Cannot boot from disk".

    In essence, his PC was permanently stuck on Automatic Repair, and now his PC is stuck on the Advanced Startup Settings/Options/Troubleshooting/Recovery screens. What can he do to rescue his computer from this unfortunate dilemma?

    P.S. He runs only Window Defender, so anti-malware software should not be an issue.
     
    Friday Sky, Jun 12, 2019
    #2
  3. Stuck on loading screen after startup

    Hello,

    We understand the issue you are facing and will assist you.

    I suggest you to follow the steps provided below to perform Startup Repair and check if it helps.

    • On a working PC go to the Microsoft software download website and
      create Windows 10 installation media.
    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer.
    • On the Choose an option screen, select Troubleshoot>Advanced Options.
    • Click on Startup Repair.

    After the repair is complete, check for status.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 12, 2019
    #3
  4. PC is stuck at advanced startup screen. Cannot reset the computer.

    Stuck in startup screen with rotating blue circle

    Hi,

    As per the description, I understand that you are stuck on the blue screen with rotating circles upon startup.

    If the above is true, I suggest that you perform Power Drain and check. To do so follow the steps below

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec
    • Plug the charger/power cord and restart system.

    If the above did not help, I suggest that you perform Startup Repair using Windows Media Creation Tool and check.



    Download the Windows 10 ISO and create a Media Creation tool and then perform Startup Repair.

    Refer to the following link:

    http://www.microsoft.com/en-us/software-download/windows10

    (Refer to the section "Installing Windows 10 using the media creation tool
    " in the above article for creating the tool).

    Once you have the installation media, follow the steps:

    • Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message,
      you might need to change the boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the 'Install Windows' page, tap or click 'Repair your computer' link to start the Windows Recovery Environment.
    • In the Windows Recovery Environment, on the Choose an option screen, click
      'Troubleshoot'.
    • Click, Advanced Options and then click on 'Startup Repair'.
    • After this complete the repair and see if you are able to boot in to your computer.

    Hope this helps
     
    Vanessa Sohtun, Jun 12, 2019
    #4
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PC is stuck at advanced startup screen. Cannot reset the computer.

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