Windows 10: PC just got a BSOD and not sure why. Please help.

Discus and support PC just got a BSOD and not sure why. Please help. in Windows 10 BSOD Crashes and Debugging to solve the problem; BSOD happened while messing with video settings in Doom Eternal. Was told elsewhere it was because of a service called Face It but found nothing in my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RylieTrokie, Jan 1, 2021.

  1. PC just got a BSOD and not sure why. Please help.


    BSOD happened while messing with video settings in Doom Eternal. Was told elsewhere it was because of a service called Face It but found nothing in my PC fitting the name. I have the DMP file linked below. Any help would be much appreciated.


    https://filebin.net/jtdy9dh5n4npzx5d

    :)
     
    RylieTrokie, Jan 1, 2021
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jan 1, 2021
    #2
  3. Thrackan Win User
    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Jan 1, 2021
    #3
  4. PC just got a BSOD and not sure why. Please help.

    BSOD help with new PC

    Hi,

    My new PC (Win 10) has a BSOD every few minutes with a DPC Watchdog violation.

    I've followed a number of the typical debug steps:

    • Updated drivers inc. chipset and graphics
    • In device manager checked IDE ATA/ATAPI controllers, the driver is storahci.sys and I've tried to updated using the Standard SATA AHCI Controller on my PC
    • No external devices are attached
    • removed AV
    • Disabled Sound drivers in device manager

    Still the problems are occurring frequently. I have a minidmp file here: 012718-5515-01.dmp

    and there is also a 700MB memory.dmp that I can share if it is helpful?

    Grateful for any advice that anyone can share. Thanks in advance.
     
    KrisCoverdale, Jan 1, 2021
    #4
Thema:

PC just got a BSOD and not sure why. Please help.

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