Windows 10: PC keeps crashing kernel-power 41 / 0x8000400000000002

So my PC keeps crashing with seemingly no reason ever for about two weeks now. Up until that point it was running perfectly and there wasn't any changes in software for a good while before that. since then, I tried everything, and when I say everything I mean EVERYTHING. I tried clean installing windows myself, I tried SFC and DCIM it fixed some corrupted files at some point but it finds nothing else these days, updated some drivers and did pretty much everything that I could find on the internet. yet, the issue is the same. so the error I keep getting is this in the event log: kernel-power

:)

 

PC keeps crashing (kernel-power 41 / 0x8000400000000002)

so my PC keeps crashing with seemingly no reason eversince the May genral win update (win10). up until that point it was running perfectly and there wasn't any changes in softwares for a good while before that. since then, I tried everything, and when I say everything I mean EVERYTHING. I tried clean installing windows myself, took it to a professional to fix it when it didn't help, they did another clean instal without the update (that I couldn't remove myself because it was buggy) and it keeps happening. I tried SFC and DCIM (it fixed some corrupted files at some point but it finds nothing else these days), updated some drivers and did pretty much everything that I could find on the internet. yet, the issue is the same. I'm at my 3rd clean win instal right now and it's annoying.

so the error I keep getting is this: kernel-power 41 / 0x8000400000000002

it's totally random when it happens, it's not software or time specific, sometimes it doesn't even happen for a day or two and then other times it happens ever 5 mins, so I'm at complete loss.

if anyone could offer any solutions I would be most appreciative.

 

My laptop crashing with Kernel-Power 41 (0x8000400000000002)

My laptop crashing with no specific reason, and being blue screen for quite a few seconds.

I also provide the minidump files, which maybe help for investigation : 092622-10343-01.zip

I hope someone can indetify my crash problem.

And here is the details of crashing from Event Viewer:

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}



EventID 41



Version 8



Level 1



Task 63



Opcode 0



Keywords 0x8000400000000002



EventRecordID 52702



Correlation



EventData



BugcheckCode 292

BugcheckParameter1 0x10

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 71

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI true

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator