Windows 10: Pc keeps crashing when trying to play games.

Hello all, Ive recently been facing a problem where playing games keeps radomly shutting my PC down. I play games such as CSGO or COD and radomly though a game, it will just turn off. Sometime it fully turns off with no lights on the PC and no power though any of it and somtimes I just lose image so I can still hear what IM doing such as hearing friends on discord, and they can still hear me, however, I cant see anything on my screen and cannot do anything but turn the pc off. A few things I have done are chaing my power settings in control panel so that its on high performance. I ha

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Pc keeps crashing while playing games

Hi,

Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

Windows 10 Update Assistant

Kindly update us with the results, so that we can assist you further.

 

Computer crashes while playing games

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that how frustrating it can be when the PC crashes while playing games. I certainly appreciate your efforts taken towards resolving the issue.



For further clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC?
   
2. What is the make and model of the PC?
   
3. What happens when you try to run a game?
   
4. Does the PC crashes only while playing games?
   
5. Do you receive any stop code or error message when the PC crashes?
   

Meanwhile, I would suggest you to refer the article
Troubleshoot blue screen errors



In addition, you can check if Windows is up to date. Refer the article
Keep your PC up to date and see if that helps.



If you receive a Blue Screen error, please share the dump files with us in order to assist you further. I have sent a private message to you, please share the dump files through the message.



Please get back to us with the detailed information to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Every game I try to play, after a few minutes of playing, it crashes.

Hello,

I appreciate if you could answer a
few questions to narrow down the issue and to provide you better assistance.

• When you say, "Every game" exactly which game are you referring to?
• Are you referring to Windows Store games or any other games installed through CD/DVD?
• Do you get any error message when you try to play?

As an initial troubleshooting, I suggest you to try the methods below and check if this helps.

Method 1: I suggest you to try updating the Display Adapter drivers and check.

Follow the steps to update the Display driver:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Display Adapters’.
  
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 2: Install the latest Windows updates and check if this helps.

Windows Update helps keep your computer up to date with the latest system updates and drivers which can resolve the issue you are facing. You can check Windows Update manually to help ensure you have the latest updates.

• In search type Windows Updates
• Click on Windows Updates
• Click on Check for updates and install
  the latest windows updates.

Kindly get back to us with the above information and status of the issue to assist you further.

Thank You.