Windows 10: PC keeps on crashing when I play games

Discus and support PC keeps on crashing when I play games in Windows 10 Software and Apps to solve the problem; Hello everyone, Whenever I play games, very often, my computer gets a black screen, there is a distortion in the sound EEHHHHHHHHHHH and then my... Discussion in 'Windows 10 Software and Apps' started by Kev1na, Jun 26, 2022.

  1. Kev1na Win User

    PC keeps on crashing when I play games


    Hello everyone, Whenever I play games, very often, my computer gets a black screen, there is a distortion in the sound EEHHHHHHHHHHH and then my computer shuts down and restarts. I have had this problem for a very long time now and I still cannot find the issue. I've installed new drivers for my GPU and it hasn't done anything. I've checked for faulty files and nothing has come up. I have also checked Windows Memory Diagnostics and there was no problems there either. When I check View Reliability History it says Hardware Error and then Windows shut down unexpectedly. The computer says that t

    :)
     
    Kev1na, Jun 26, 2022
    #1

  2. Pc keeps crashing while playing games

    Hi,

    Having incomplete Windows update is one of the possible reasons why your pc games keeps crashing when playing after you reinstalled the Windows 10. To help you resolve this concern, we suggest that you follow the steps below:

    Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may click the link below:

    Click here

    Step 2: Download all the critical updates for Windows 10. Kindly refer to the link below and follow the step provided on the link.

    Windows 10 Update Assistant

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Jun 26, 2022
    #2
  3. Computer crashes while playing games

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that how frustrating it can be when the PC crashes while playing games. I certainly appreciate your efforts taken towards resolving the issue.



    For further clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC?
    2. What is the make and model of the PC?
    3. What happens when you try to run a game?
    4. Does the PC crashes only while playing games?
    5. Do you receive any stop code or error message when the PC crashes?


    Meanwhile, I would suggest you to refer the article
    Troubleshoot blue screen errors




    In addition, you can check if Windows is up to date. Refer the article
    Keep your PC up to date
    and see if that helps.



    If you receive a Blue Screen error, please share the dump files with us in order to assist you further. I have sent a private message to you, please share the dump files through the message.



    Please get back to us with the detailed information to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jun 26, 2022
    #3
  4. Vinodh.V Win User

    PC keeps on crashing when I play games

    Window 10 - game keep crashing

    Hi Scott,

    Sorry to hear about the inconvenience caused.

    We need more information about this problem, please help us with the below information:

    • Where did you download this game(Windows store or CD)?
    • What is the problem that you face, when playing the game?
    • When you say crashing, do you get any error message?

    We would suggest you to install the games using the compatibility mode(Note: This is only applicable for games that are downloaded or installed from disc).

    To know more about installing program using compatibility, refer to the below link:

    Make older apps or programs compatible with Windows 10

    Note: This article is designed for Windows 8/8.1, use it as a reference.

    Please keep us updated.
     
    Vinodh.V, Jun 26, 2022
    #4
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PC keeps on crashing when I play games

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