Windows 10: PC keeps restarting randomly Event 10111 HID-compliant headset

Discus and support PC keeps restarting randomly Event 10111 HID-compliant headset in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I have a fairly new computer that I built myself. Yesterday it started randomly restarting while playing games and today it has been restarting... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by etesravan, Mar 14, 2020.

  1. etesravan Win User

    PC keeps restarting randomly Event 10111 HID-compliant headset


    Hi,


    I have a fairly new computer that I built myself. Yesterday it started randomly restarting while playing games and today it has been restarting randomly even when I just booted up the computer.


    In the event viewer I found this to be the case with every restart:

    Event 10111, DriverFrameworks-UserMode


    The device HID-compliant headset location unknown is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.



    I've tried uninstalling audio-drivers and I even did a new install of windows 10 while keeping files and apps.



    Any help appreciated!

    :)
     
    etesravan, Mar 14, 2020
    #1

  2. Windows freezing/restarting, HID-compliant headset problem

    I'm having recurrent problems with this HID-compliant driver, which continues to broke and freeze my PC, usually while gaming. My headset is a Razer Kraken 7.1 V2.

    HyperX Cloud II restarting my pc without warning : HyperX

    At this link, we have another guys having the same problem with another headset. This is a Windows bug/problem, for sure. So, if anyone knows how to fix it, help me out. Thank you.

    Windows event viewer:

    The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
     
    Luis Molon, Mar 14, 2020
    #2
  3. HID Compliant mouse problems


    Since the Creators update when I restart my PC the mouse moves to the top of the screen. It just moves on its own power. I have to unplug both my G35 headset and my X52 HOTAS from there I have to go to Device Manager and remove the 2 HID compliant mouses. Then I can plug them both back in and everything works ok. I also have a Logitech Wireless mouse that shows in the Device Manager and I leave that one running. I hope this gets fixed soon. It's a pain in the *** to have to go through this after every restart. I downloaded the latest Logitech drivers but they were no help. I really don't understand why I get 2 separate HID compliant mouses as well as the Logitech mouse in the Device Manager. Any suggestions?
     
    Tigeromega, Mar 14, 2020
    #3
  4. SimoneKey Win User

    PC keeps restarting randomly Event 10111 HID-compliant headset

    PC Shuts down due to HID compliant headset issue

    So this has been an ongoing problem with my PC for months now. I have the Razer Kraken 7.1 V2 headset. When I play games (Rust, Overwatch, Siege, ect.) my pc will completely shut down, then boot up like a normal restart. I've done almost everything possible,
    have checked all drivers to make sure they are updated properly. I even had enough of it and completely wiped my computer with still no luck.

    This is what it says in Event Viewer -

    The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 4 more times. Please contact the device manufacturer for more information about this problem.

    Event ID: 10111

    I unplugged my headset today and played Rust without it, my pc still shut down and gave the message above in Event Viewer. I have uninstalled and reinstalled the driver for my headset multiple times. I feel like its a driver issue, but if its not my headset
    driver, what else could it be? Windows has been fully updated as well.

    My Specs:

    CPU: i7-7700 3.60GHz

    MOBO: MSI h270-a pro

    GPU: EVGA 1080 FTW2

    Ram: gskill 16gb

    POSU: 750W Corsair CW

    250GB SSD

    1TB HHD

    If anyone has any information and solutions please let me know! This only happens when playing certain games, for example GTA 5 does not have any problems with this whatsoever.
     
    SimoneKey, Mar 14, 2020
    #4
Thema:

PC keeps restarting randomly Event 10111 HID-compliant headset

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