Windows 10: Pc keeps restarting

Discus and support Pc keeps restarting in Windows 10 Installation and Upgrade to solve the problem; I recently built a pc and it work fine for two days. Suddenly it suddenly started blue screening and giving me an error an log file error... Discussion in 'Windows 10 Installation and Upgrade' started by NyjahDaniel, Jul 25, 2020.

  1. Pc keeps restarting


    I recently built a pc and it work fine for two days. Suddenly it suddenly started blue screening and giving me an error an log file error srttrail.txt. I couldnt get that fixed so then I opted to do a fresh install. In trying to do so it would get to screen where it starts to copy the files and such and then it suddenly shuts off. I tried teo different drives and to no avail.

    My specs are:

    Ryzen 7 3700x

    32gb of Corsair vengeance ram

    Asus Tuf Gaming x570-plus motherboard

    evga rtx 2080 super

    Corsair rm750 psu

    :)
     
    NyjahDaniel, Jul 25, 2020
    #1

  2. PC keeps restarting

    Hi,

    We appreciate you for being part of Windows 10.

    Have you made any changes prior to the issue?

    The PC may restart automatically if the updates are being installed. If the updates are installed properly then follow the below methods and check if the issue persist.

    Method 1:

    I suggest you to disable automatic restart under system failure.
    This prevents Windows from automatically restarting if an error causes Windows to fail.
    Follow the below steps.


    • Press Windows + E keys on the keyboard to open File Explorer.

    • Right click on My Computer/This PC and Select
      Properties.

    • Click on Advanced system settings
      on the left navigation pane. (Enter the admin credentials if prompted)

    • Click on the Advanced
      tab.

    • Under the Startup and Recovery,
      select Settings.

    • Uncheck the option
      Automatic Restart under System failure.

    • Click on OK button and close the window.
    Try to use the computer now for some time. Check if the computer is restarting now.

    If the issue persist, follow the below method.

    Method 2:


    • Press ‘Windows + X’ Keys on the keyboard.

    • Click on ‘Command Prompt (Admin)’ to bring up an elevated command prompt.

      Note: Click ‘Yes’ if it prompts for permission.

    • In the command prompt type in the following commands one by one and then press
      Enter.
    sfc /scannow

    Dism /online /cleanup-image /restorehealth

    Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to fix some of them. Details
    are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)”
    to repair the corrupted files after performing SFC scan.

    Use the System File Checker tool to repair missing or corrupted system files

    https://support.microsoft.com/en-us/kb/929833

    If the issue persist, follow the below method.

    Method 3:

    I will suggest you to check if the issue occurs in Safe Mode with Networking. Follow the below steps:

    Step 1:

    To start Windows 10 in safe mode:

    • Search for Settings from the taskbar and select it from the search results.
    • Select Update & security and click on Recovery.
    • Go to Advanced startup and select
      Restart now
      .
    • After your PC restarts to the Choose an option screen, select Troubleshoot
      > Advanced options > Startup Settings >Restart.
    • After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.
    If the issue does not persists in Safe Mode, then perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.

    Step 2:

    Put the computer in Clean Boot and check if it helps.

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

    I would suggest you to refer the below Microsoft help article on How to Perform Clean boot.

    https://support.microsoft.com/en-us/kb/929135

    The steps for Windows 8.1 applies well to Windows 10 also.

    Disclaimer: Please reset the computer to start as usual after troubleshooting with clean boot by referring above article.

    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Jul 25, 2020
    #2
  3. Eric Ber Win User
    W10 PC Keeps Restarting

    Hi Dave,

    A corrupted Windows system files after the update is one of the possible reasons why your computer keeps restarting. For us to assist you better, kindly answer the questions below:

    • What troubleshooting steps have you done so far?
    • Do you have a third-party security software installed?
    • Are you receiving any error messages?
    • Are you able to boot to desktop?

    Meanwhile, you can try running your computer in safe mode and check if you will experience the same issue. Safe mode starts Windows in a basic state, using a limited set of files and drivers. You can follow the steps in this

    link
    .

    We'll be looking forward to your response.
     
    Eric Ber, Jul 25, 2020
    #3
  4. Pc keeps restarting

    PC windows 10 keeps restarting

    Hello Cynthia,

    We regret for the inconvenience. Let me assist you.

    Before we proceed further, let us know a few more details on the below questions.

    • What is the make and model of the PCs you are using?
    • Did you make any changes to the PC prior to the issue?

    As an initial recommendation, I suggest you to boot the computer in safe mode with networking, and check if the issue still persists. This is a diagnostic step towards identifying and isolating the possible cause/s of the issue.

    Safe Mode With Networking:

    Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words
    Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.

    Refer: Start your PC in safe
    mode in Windows 10


    Refer to the section From the Sign-in screen

    If you are able to start the PC normally this time. Use the following steps to disable automatic restart in Windows on system failure.

    • At "Start" -> "This PC" --> right click on "Properties", and then tap "Advanced system settings".
    • In Advanced, click on "Settings" for Startup and Recovery.
    • In the Startup and Recovery window, uncheck the Automatically restart check box.
    • Click OK.

    • Now if the computer generates an error, it should not automatically restart

    Once this is done, reboot the computer in normal mode and check.

    Let us know the updated status and the required information for us to be able to assist you further.

    Thank you.
     
    Sayan_Ghosh, Jul 25, 2020
    #4
Thema:

Pc keeps restarting

Loading...
  1. Pc keeps restarting - Similar Threads - keeps restarting

  2. my pc keep restarting randmoly

    in Windows 10 Gaming
    my pc keep restarting randmoly: hellomy pc game restarting randomly on games and the issue is also happening when I'm idle on my desktop, or browsing ive did all the stress test and didnt crashnow it got so bad that it restart every 5min i dont even gave me time to update my gpu driver spex RX 580 4GPI5...
  3. my pc keep restarting randmoly

    in Windows 10 Software and Apps
    my pc keep restarting randmoly: hellomy pc game restarting randomly on games and the issue is also happening when I'm idle on my desktop, or browsing ive did all the stress test and didnt crashnow it got so bad that it restart every 5min i dont even gave me time to update my gpu driver spex RX 580 4GPI5...
  4. my pc keep restarting randmoly

    in Windows 10 BSOD Crashes and Debugging
    my pc keep restarting randmoly: hellomy pc game restarting randomly on games and the issue is also happening when I'm idle on my desktop, or browsing ive did all the stress test and didnt crashnow it got so bad that it restart every 5min i dont even gave me time to update my gpu driver spex RX 580 4GPI5...
  5. my pc keep restarting with new errors every time

    in Windows 10 Gaming
    my pc keep restarting with new errors every time: for the past month I been having blue screen of death and my pc keep restarting whenever I start a game.I will have the game running for a while then the entire pc freeze, the freeze stay for seconds and sometime it stays for more than 5 minutes. it mostly happen after I...
  6. my pc keep restarting with new errors every time

    in Windows 10 Software and Apps
    my pc keep restarting with new errors every time: for the past month I been having blue screen of death and my pc keep restarting whenever I start a game.I will have the game running for a while then the entire pc freeze, the freeze stay for seconds and sometime it stays for more than 5 minutes. it mostly happen after I...
  7. my pc keep restarting with new errors every time

    in Windows 10 BSOD Crashes and Debugging
    my pc keep restarting with new errors every time: for the past month I been having blue screen of death and my pc keep restarting whenever I start a game.I will have the game running for a while then the entire pc freeze, the freeze stay for seconds and sometime it stays for more than 5 minutes. it mostly happen after I...
  8. I just factory reset my desktop and now it keeps restarting every time I try and login what...

    in Windows 10 Gaming
    I just factory reset my desktop and now it keeps restarting every time I try and login what...: I’m on the screen where it asks about my region and time zone and stuff and I click next and then it says “Why Did MyPC Restart” it also says “There’s a problem that’s keeping us from getting your pc ready to use, but we think an update will help us get things working again”...
  9. I just factory reset my desktop and now it keeps restarting every time I try and login what...

    in Windows 10 Software and Apps
    I just factory reset my desktop and now it keeps restarting every time I try and login what...: I’m on the screen where it asks about my region and time zone and stuff and I click next and then it says “Why Did MyPC Restart” it also says “There’s a problem that’s keeping us from getting your pc ready to use, but we think an update will help us get things working again”...
  10. I just factory reset my desktop and now it keeps restarting every time I try and login what...

    in Windows 10 Installation and Upgrade
    I just factory reset my desktop and now it keeps restarting every time I try and login what...: I’m on the screen where it asks about my region and time zone and stuff and I click next and then it says “Why Did MyPC Restart” it also says “There’s a problem that’s keeping us from getting your pc ready to use, but we think an update will help us get things working again”...