Windows 10: PC keeps shutting down ERROR 41

Discus and support PC keeps shutting down ERROR 41 in Windows 10 Support to solve the problem; Hi, A few days ago my PC started turning off by itself. No error message appears, so I checked event viewer which shows CRITICAL ERROR 41 and other... Discussion in 'Windows 10 Support' started by skeetz, May 29, 2020.

  1. skeetz Win User

    PC keeps shutting down ERROR 41


    Hi,


    A few days ago my PC started turning off by itself.
    No error message appears, so I checked event viewer
    which shows CRITICAL ERROR 41 and other errors.
    The system has rebooted without cleanly shutting down first. This error could be caused
    if the system stopped responding, crashed, or lost power unexpectedly.

    winver 1909 BUILD 18363.836
    specs are attached

    I googled the error and tried some things it suggested.

    Customize Power Settings settings set to NEVER/NEVER
    Update All Drivers DONE
    Turn Off Fast Startup DONE
    Checked overheating with speedfan. I attached ss of the temps.
    GPU appears to be overheating and this is where I need help.

    I have no knowledge in this area. Don't know what to do to
    resolve this issue. Hoping somebody here would be able
    to help me.


    Thanks so much

    :)
     
    skeetz, May 29, 2020
    #1

  2. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, May 29, 2020
    #2
  3. Michelle Vil, May 29, 2020
    #3
  4. Ernie San Win User

    PC keeps shutting down ERROR 41

    Event 41, Karnel - Power

    Hello,

    The Event 41 is used to report the unexpected shutting down of a device. For better assistance, we'd like to ask the following:

    • What troubleshooting steps have you tried so far?
    • Did you make any changes to your computer? If yes, can you tell us the changes?

    Meanwhile, we recommend following the workaround on this link. The article
    is about Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

    We are looking forward to your reply.
     
    Ernie San, May 29, 2020
    #4
Thema:

PC keeps shutting down ERROR 41

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