Windows 10: PC keeps trying to import unmodified versions of my photos on my phone

Hi so you'd think it'd be pretty straight forward importing photos from the IPhone to a PC, well I ran into a slight problem in that when I was trying to import, I discovered that the computer was importing the unmodified/original versions of the photos... for instance if in the phone I cropped the photo, it would import uncropped, or import the untrimmed version of a video. Is there a way to make sure that when I import that it imports the "Newer"/ "edited" versions of my photos and videos? Also I found that the photos being imported included photos that were in my Phone-photo-in-app rubbish bin.... anyway to prevent the PC from "digging" through my photo rubbish bin and trying to import those photos too???


Thanks in advance for your help

:)

 

iPhone Photos import to Windows 10 PC not working

I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

I want to use it the following way

1. connect iPhone via USB to my Windows 10 PC
   
2. open Microsoft "Photos" app
   
3. click in the upper right on import > add from the device over USB
   
4. select all photos and click import
   

4th step is where it fails, with no usable message.

• I have set the device as trusted on iPhone
  
• I mostly don't see it in My Computer, therefore I cannot just copy
  
• I tried uninstalling every driver and iTunes software
  
• Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
  
• it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
  
• iTunes can successfully copy entire phone.
  
  Other attempts
  
• I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
  
• I tried using iTunes for Syncing the Photos
  
  • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
    

 

Unable to import photos from Android device

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• How are you trying to import the photos?
  
• Do you receive any error message/code when trying to import the photos? If yes, what is the error message?
  
• When you say, “photos previously - some are now corrupt or cannot be opened”, what is the complete error message that you receive?
  
• Which program are you using to open the photos?
  

To import photos, you may refer the section Android devices from the article

Import photos and videos from phone to PC.



You may try restoring the files to a previous version and see if that helps. Please follow the steps mentioned below:

1. Navigate to the location where the photos are stored.
   
2. Right click on the folder and select Restore previous version.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

"import" doesn't show up in Photos

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to import photos in the Photos App from your iPhone. Please let us know the details:

• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• Were you able to import the photos earlier?
  

I would suggest you to refer the steps mentioned in the article
Import photos and videos from phone to PC and

Transfer photos and videos from your iPhone, iPad, or iPod touch to import photos to your PC.



However, as you have mentioned that the app closes automatically, I would suggest you to refer the steps mentioned in the article

Fix problems with apps from Microsoft Store and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator