Windows 10: PC not recognizing Headphone Mic

Hi all; recently my computer had a Windows 10 update, and now my PC won't recognize my headphone mic. Previously, I had no issues with it on this PC; I would plug it in the headphones jack and be able to set it up.


Now, however, I can either plug it in the headphones jack and the microphone won't be recognized, or plug it in the mic jack and the mic will be recognized but I can't hear anything.


I've looked online and have performed a lot of troubleshooting tips. I've installed the latest audio drives and still no luck. If anyone has any insight, I'd be very grateful.

:)

 

Headphone mic not working with laptop 3.5mm port

I have sennheiser hd4.40 wireless headphone. I also got a cable with headphone having 2.5mm pin(attached to headphone) to 3.5mm pin(attached to mobile phone).

Problem is that when i connect 3.5mm pin to my mobile phone headphone jack, in call i am able to use mic and headphone both at same time but:

1. When i connect the 3.5mm pin to 3.5mm jack for mic on my laptop, i am not able to use the mic.(my laptop has separate 3.5mm mic and 3.5mm headphone jack)
   
2. When i connect to 3.5mm jack for headphone, only headphone is working with laptop not mic.
   

Please do not suggest why I am not using Bluetooth because it is a separate problem.

I am missing something or maybe this may be limitation or something else. Help me on this. :-(

 

Computer Cant Find Me Headphones Mic!

Hi,

Thank you for posting your question in the Microsoft Community.

1. How is the headphone connected to the PC?
   
2. Are you aware of any changes made to the PC?
   
3. Have you tried a different headphone mic on the PC?
   

This issue could occur due to some system files and drivers not working as expected.

Step 1: If you are facing trouble with your microphone, the following information can help you troubleshoot and resolve issues. ‘Fix
microphone problems’.

Step 2: Suggest you to refer to the suggestion provided by ‘luapmai’
from this thread to check if that helps.

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

headphone mic not working.

Thank you for this reply I finally figured it out , the main problem is when we install the Conexant audio driver it overwrite the previous Realtek audio driver so the headphone mic not work. to fix this you must reinstall the Realtek audio driver download
from realtek.com it will work with any laptop device and any mic like headphone with inbuilt (eg. Microsoft Lumia 650 headphone).

Please give other this soluction who have problem with headphone and mic and tell then to install Realtak audio driver.

Again thank you for all your replies, I finally figured out the solution.