Windows 10: PC offline, please use last password

Just updated my 1st gen Surface Go 4gb with the latest windows 10 insider preview, and when it restarted it came to the log in screen and it wouldnt allow me to use windows hello face or pin and said i had to use password.

Enter my password and it doesn't log me in. Says i have to enter my last used password.

My account password hasn't changed since i last logged in to my surface, so why won't it allow it?

I also could not connect to any network for some reason? I would click connect in the bottom right of the log in screen and it would just refresh the login screen and not connect.


Why has this windows update completely locked me out of my device, and how can i log back in?

:)

 

RetailDemo Offline Content?


Was cleaning up my 10162 install using cleanmgr. One option on the list was "RetailDemo Offline Content", it was 100MB. Not sure what this is, before I delete it. Suggestions?

 

PC offline forgot administrator password

Take your laptop to a computer repair shop with proof of purchase if you want to save data.

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"What to do if you forget your Windows 8/8.1 password"

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the
  
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

Keeping Passwords Secure- Microsoft Policy on Getting Around Passwords

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Microsoft policy about lost or forgotten passwords

Technical support policy for lost or forgotten passwords - Microsoft 365 Security

Cheers.

 

admin password?

You can reset the Admin Password using Windows XP repair; See Here for step by step.

*Toast :toast: