Windows 10: PC randomly crashing to black screen with sound. All drivers up to date

Discus and support PC randomly crashing to black screen with sound. All drivers up to date in Windows 10 BSOD Crashes and Debugging to solve the problem; Basically my issue is my PC is crashing to a black screen as if my monitor disconnected but I can still hear audio and it tends to happen at random. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by EricKelly1, Feb 27, 2019.

  1. PC randomly crashing to black screen with sound. All drivers up to date


    Basically my issue is my PC is crashing to a black screen as if my monitor disconnected but I can still hear audio and it tends to happen at random. I suspect mostly when I have a video open in Chrome but I can't confirm that. I've gone through my drivers and can't find anything


    Description

    Faulting Application Path: C:\Windows\System32\dwm.exe



    Problem signature

    Problem Event Name: APPCRASH

    Application Name: dwm.exe

    Application Version: 10.0.17763.1

    Application Timestamp: e52aabf3

    Fault Module Name: udwm.dll

    Fault Module Version: 10.0.17763.1

    Fault Module Timestamp: 98e5d42a

    Exception Code: c0000005

    Exception Offset: 000000000001ceb4

    OS Version: 10.0.17763.2.0.0.256.48

    Locale ID: 1033

    Additional Information 1: 2c6a

    Additional Information 2: 2c6a44106de646ce71194dd0b1fb3913

    Additional Information 3: cc51

    Additional Information 4: cc51ea8d8a6ff40baf90f340780b1b80



    Extra information about the problem

    Bucket ID: 514f57e5421b55e505d63c85697e2444 (1573511663510758468)

    :)
     
    EricKelly1, Feb 27, 2019
    #1
  2. banger Win User

    Latest NVIDIA drivers keep crashing and recovering


    GT610 and windows 10 latest drivers, was in firefox and chose print preview and got a black screen shortly followed by a banner saying the graphics driver had crashed and recovered. Also brought firefox to its knees as it also crashed. Repeated the previous steps and it was ok. Has randomly black screened on other things like the remote desktop modern app but again repeated steps and it didnt re-occur, anyone else seeing this, bad driver?

    Tim
     
    banger, Feb 27, 2019
    #2
  3. my pc screen flashes black

    my screen will randomly flash black when my screen buffers. For example if I'm playing a turn based game every time i go to the next turn the screen flashes and shows black bars. I've been looking and my drivers are up to date any suggestions on how to
    fix? Thanks!
     
    pcmasterrace, Feb 27, 2019
    #3
  4. PC randomly crashing to black screen with sound. All drivers up to date

    Windows 10 keeps crashing and randomly restarting into a black and white screen.

    Hello Ian,

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, refer to the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Have you tried updating your network card driver? If yes, try to use the previous version of your network card driver.
    • Are you using any 3rd-party antivirus software?

    Meanwhile, let's troubleshoot the issue by performing the steps below:

    We suggest following the steps on this article
    to help you troubleshoot black screen issues in Windows 10.

    Also, check if the issue occurs in a clean boot state. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you
    run a program in Windows 10. Check the steps on this article.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Feb 27, 2019
    #4
Thema:

PC randomly crashing to black screen with sound. All drivers up to date

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