Windows 10: PC randomly shuts down when switching to sleep mode

Discus and support PC randomly shuts down when switching to sleep mode in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, From some time it might happen that my PC randomly shuts down when it is supposed to switch to the sleep mode. Aside from that nothing strange... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by GiovanniVarricchione, Jan 19, 2021.

  1. GIOVANNIVARRICCHIONE
    GiovanniVarricchione Win User

    PC randomly shuts down when switching to sleep mode


    Hi all,

    From some time it might happen that my PC randomly shuts down when it is supposed to switch to the sleep mode. Aside from that nothing strange is happening. I tried giving a look at the dump files through the WindowsDebug tool and it gave me the following output:



    INTERNAL_POWER_ERROR a0
    The power policy manager experienced a fatal error.
    Arguments:
    Arg1: 00000000000000f0, The system failed to completesuspend a power transition in a timely manner.
    Arg2: 0000000000000004, The system power state in transition.
    Arg3: 000000000000000e, The sleep checkpoint most recently reached.
    Arg4: ffffd889aae03040, A pointer to the thread currently processing the request.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 2

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-PASQUAL

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 8

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 70

    Key : Analysis.System
    Value: CreateObject


    BUGCHECK_CODE: a0

    BUGCHECK_P1: f0

    BUGCHECK_P2: 4

    BUGCHECK_P3: e

    BUGCHECK_P4: ffffd889aae03040

    FAULTING_THREAD: ffffd889aae03040

    PROCESS_NAME: System

    STACK_TEXT:
    ffff990f`2fe616b0 fffff805`51065850 : fffff805`511f1870 fffff805`00000000 00000000`00000000 00000000`00000001 : nt!KiSwapContext+0x76
    ffff990f`2fe617f0 fffff805`51064d7f : 00000001`b60a90cb 00000000`00000000 ffff990f`2fe619b0 00001f80`00000000 : nt!KiSwapThread+0x500
    ffff990f`2fe618a0 fffff805`51064623 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd889`aae03180 : nt!KiCommitThreadWait+0x14f
    ffff990f`2fe61940 fffff805`51791b41 : ffff990f`2fa297e0 ffff990f`00000000 fffff805`51a02a00 ffffd889`b0172100 : nt!KeWaitForSingleObject+0x233
    ffff990f`2fe61a30 fffff805`5178c8c3 : 00000000`00000000 ffffffff`ffffffff 00000000`00000000 00000000`00000000 : nt!PopEndMirroring+0x91
    ffff990f`2fe61af0 fffff805`5178c675 : 00000000`00000000 00000000`00000000 00000000`00000001 ffffd889`a1aa0040 : nt!MmDuplicateMemory+0x1f7
    ffff990f`2fe61b80 fffff805`51117e25 : ffffd889`aae03000 ffffd889`aae03040 fffff805`5178c540 00000000`00000001 : nt!PopTransitionToSleep+0x135
    ffff990f`2fe61c10 fffff805`511fcdd8 : fffff805`4f3a1180 ffffd889`aae03040 fffff805`51117dd0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    ffff990f`2fe61c60 00000000`00000000 : ffff990f`2fe62000 ffff990f`2fe5c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


    STACK_COMMAND: .thread 0xffffd889aae03040 ; kb

    SYMBOL_NAME: nt!KiSwapContext+76

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    BUCKET_ID_FUNC_OFFSET: 76

    FAILURE_BUCKET_ID: 0xa0_f0_nt!KiSwapContext

    OS_VERSION: 10.0.19041.1

    BUILDLAB_STR: vb_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {168f8d2f-e77e-7dcf-020c-035a9129b0ab}

    Followup: MachineOwner
    ---------

    Thanks in advance for your help!

    :)
     
    GiovanniVarricchione, Jan 19, 2021
    #1
  2. TINKODE
    TinKode Win User
    TinKode, Jan 19, 2021
    #2
  3. ANTHONY GAL
    Anthony Gal Win User
    Sleep mode

    Hi,

    This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

    article    .

    If the issue still persists, we also suggest that you change the settings in your Windows 10. You can follow the steps provided in this

    article    . This will give you steps to shut down, sleep, or hibernate your PC.

    Update us with the result so we can further assist you.
     
    Anthony Gal, Jan 19, 2021
    #3
  4. HESHIE75V
    Heshie75v Win User

    PC randomly shuts down when switching to sleep mode

    PC shuts down after trying to wake from sleep mode.

    After my Win 10 PC goes into the sleep mode and I try to wake it, the PC just shuts itself down.
    I have not tried much of anything to fix this. Any suggestions ?
    Thanks
     
    Heshie75v, Jan 19, 2021
    #4
Thema:

PC randomly shuts down when switching to sleep mode

Loading...

  1. PC randomly shuts down when switching to sleep mode - Similar Threads - randomly shuts down

  2. PC shuts down randomly when I put it in sleep mode

    in Windows 10 Gaming
    PC shuts down randomly when I put it in sleep mode: Randomly whenever I put my PC into sleep mode, when I come pack and turn it on it acts as if I had shut it down. When i run the powercfg -systempowerreport that says its an abnormal shutdown. In the event logs, it creates most notably an error and a critical error message....

  3. PC shuts down randomly when I put it in sleep mode

    in Windows 10 Software and Apps
    PC shuts down randomly when I put it in sleep mode: Randomly whenever I put my PC into sleep mode, when I come pack and turn it on it acts as if I had shut it down. When i run the powercfg -systempowerreport that says its an abnormal shutdown. In the event logs, it creates most notably an error and a critical error message....

  4. PC shutting down in sleep mode unexpectedly!

    in Windows 10 Ask Insider
    PC shutting down in sleep mode unexpectedly!: Windows 10 Pro | Version: 20H2 | Build: 19042.630 I am having a problem with Windows 10 Pro 20H2 - PC runs fine until putting it to sleep, it is shutting down unexpectedly when I put it in sleep mode. After 3-4 seconds of sleep, it just unexpectedly shut down. Windows Event...

  5. Computer shuts down when in sleep mode overnight

    in Windows 10 Ask Insider
    Computer shuts down when in sleep mode overnight: Has happened 3 nights now, after the late February update. Has anyone else experienced this? submitted by /u/Penuwana [link] [comments] https://www.reddit.com/r/Windows10/comments/fgqi3w/computer_shuts_down_when_in_sleep_mode_overnight/

  6. Computer Randomly shutting down or going into sleep mode.

    in Windows 10 Performance & Maintenance
    Computer Randomly shutting down or going into sleep mode.: I have tried following the troubleshooting steps online and nothing seems to be working. I have included an error code I get when it happens sometimes. Really apprecaite the assistance, Kilen[IMG]...

  7. Laptop Getting shut down when in sleep mode

    in Windows 10 Performance & Maintenance
    Laptop Getting shut down when in sleep mode: hi, there's been a little issue with my laptop's power settings, i suppose. My laptop gets shut down when i close my lid to put to sleep mode. however it doesn't gets shut down within 1 hour or so but gets shut after more than 4-5 hrs. this doesn't happen to my brothers...

  8. Laptop shuts down when put into sleep mode

    in Windows 10 BSOD Crashes and Debugging
    Laptop shuts down when put into sleep mode: Hi all first time poster, So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or...

  9. System shuts down when in sleep mode

    in Windows 10 BSOD Crashes and Debugging
    System shuts down when in sleep mode: I really am not sure where to even look. I upgraded from 8.1 to 10 and had no problems for a while until I began using sleep mode. About every night or two when in sleep mode, my system shuts down. I'm not here when it does so I don't see a blue screen and appear to have no...

  10. PC shutting down incorrectly/not going to sleep when put in sleep mode

    in Windows 10 Performance & Maintenance
    PC shutting down incorrectly/not going to sleep when put in sleep mode: My computer keeps shutting down after I put it into sleep mode, then when i start it back up it says that it shut down incorrectly. This does not happen all the time, only sporadically. Other times it will not go into sleep mode altogether! Interesting, I had this problem...