Windows 10: PC randomly shutting down

Discus and support PC randomly shutting down in Windows 10 BSOD Crashes and Debugging to solve the problem; this is the error code im getting in full : Description A problem with your hardware caused Windows to stop working correctly. Problem signature... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nosferatuos, Sep 20, 2019.

  1. PC randomly shutting down


    this is the error code im getting in full :


    Description

    A problem with your hardware caused Windows to stop working correctly.



    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 117

    Parameter 1: ffff9b028f818060

    Parameter 2: fffff8071bbf6b34

    Parameter 3: 0

    Parameter 4: 47c

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18362.2.0.0.256.48

    Locale ID: 1033




    Specs:


    i7 9700k

    1080ti ( non OC ) never more then 71 degrees

    16g 3400mhz 14cl ram

    switched to coolermaster masterliquid for better CPU cooling, mine got up to 83 with air cooling, now during gears 5 on max settings it spikes to 75~ sometimes with HWinfo, but normally sits around 50-60 degrees.

    i have 6 fans at 1200rpm

    asus Prime Z370 motherboard

    Coolermaster masterwatt lite 600w

    my case is a Coolermaster mastercase h500M, great airflow too.


    I really thought the crashes were because of overheating, but now my watercooled gpu is mostly fine, the pc still randomly shuts down, ONLY when im gaming tho.

    My cpu is not overclocked, just have XMP enabled for my ddr4.



    what is causing this?, pc is completely new?

    :)
     
    Nosferatuos, Sep 20, 2019
    #1

  2. Laptop randomly shuts down after latest Windows 10 update

    Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

    Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

    What should be my next step?

    Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.
     
    Robin Kramer, Sep 20, 2019
    #2
  3. Rose Cal Win User
    HP Notebook shuts down randomly

    Hi David,

    It is possible that your Notebook shut downs randomly due to corruptions. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages?
    • Are you referring to Internet Explorer or Microsoft Edge?
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you follow that steps in this
    article
    to scan for corruptions and restore corrupted system files. If the issue still persists, we recommend that you perform the instructions to restore Windows corruptions error by clicking on this

    link
    .

    Keep us posted if you need further assistance.
     
    Rose Cal, Sep 20, 2019
    #3
  4. jds63 Win User

    PC randomly shutting down

    PC randomly shuts down.


    Ones pointed out on PSU voltage seem a bit low, temps on System seem o.k.. Did not go down to the Graphics card. When this shuts down randomly it never restarts right away or does it do it while using the PC ?


    PC randomly shutting down [​IMG]
     
    jds63, Sep 20, 2019
    #4
Thema:

PC randomly shutting down

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