Windows 10: Pc reboots randomly , sometimes freeze and blue screen error occurs sometimes

Discus and support Pc reboots randomly , sometimes freeze and blue screen error occurs sometimes in Windows 10 BSOD Crashes and Debugging to solve the problem; I checked event viewer this message is displayed after the reboot . Log Name: System Source: Microsoft-Windows-Kernel-Power Date:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ScareyyRio, Sep 28, 2020.

  1. Pc reboots randomly , sometimes freeze and blue screen error occurs sometimes


    I checked event viewer this message is displayed after the reboot .


    Log Name: System

    Source: Microsoft-Windows-Kernel-Power

    Date: 28-09-2020 7.47.20 PM

    Event ID: 41

    Task Category: 63

    Level: Critical

    Keywords: 70368744177664,2

    User: SYSTEM

    Computer: AMD

    Description:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>41</EventID>

    <Version>8</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000400000000002</Keywords>

    <TimeCreated SystemTime="2020-09-28T14:17:20.1838148Z" />

    <EventRecordID>1617</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>AMD</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <EventData>

    <Data Name="BugcheckCode">278</Data>

    <Data Name="BugcheckParameter1">0xffffa882b059f460</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    <Data Name="Checkpoint">0</Data>

    <Data Name="ConnectedStandbyInProgress">false</Data>

    <Data Name="SystemSleepTransitionsToOn">15</Data>

    <Data Name="CsEntryScenarioInstanceId">0</Data>

    <Data Name="BugcheckInfoFromEFI">true</Data>

    <Data Name="CheckpointStatus">0</Data>

    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>

    <Data Name="LongPowerButtonPressDetected">false</Data>

    </EventData>

    </Event>



    sometimes when the pc freezes I have to hold the power button to shut it down and same message is shown in event viewer afterwards. Also I've seen these warnings occuring frequently in event viewer mostly before the pc freeze or reboot .


    Log Name: System

    Source: Microsoft-Windows-WHEA-Logger

    Date: 28-09-2020 7.47.28 PM

    Event ID: 17

    Task Category: None

    Level: Warning

    Keywords:

    User: LOCAL SERVICE

    Computer: AMD

    Description:

    A corrected hardware error has occurred.



    Component: PCI Express Legacy Endpoint

    Error Source: Advanced Error Reporting PCI Express



    Primary BusPc reboots randomly , sometimes freeze and blue screen error occurs sometimes :Device:Function: 0x9:0x0:0x0

    Secondary BusPc reboots randomly , sometimes freeze and blue screen error occurs sometimes :Device:Function: 0x0:0x0:0x0

    Primary Device NamePc reboots randomly , sometimes freeze and blue screen error occurs sometimes :pCI\VEN_10DE&DEV_2184&SUBSYS_37921462&REV_A1

    Secondary Device Name:

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />

    <EventID>17</EventID>

    <Version>1</Version>

    <Level>3</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2020-09-28T14:17:28.6222730Z" />

    <EventRecordID>1655</EventRecordID>

    <Correlation ActivityID="{30af11f7-1f29-4ec0-9039-08768dcf9c32}" />

    <Execution ProcessID="4072" ThreadID="4436" />

    <Channel>System</Channel>

    <Computer>AMD</Computer>

    <Security UserID="S-1-5-19" />

    </System>

    <EventData>

    <Data Name="ErrorSource">4</Data>

    <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>

    <Data Name="FRUText">

    </Data>

    <Data Name="ValidBits">0xdf</Data>

    <Data Name="PortType">1</Data>

    <Data Name="Version">0x101</Data>

    <Data Name="Command">0x10</Data>

    <Data Name="Status">0x7</Data>

    <Data Name="Bus">0x9</Data>

    <Data Name="Device">0x0</Data>

    <Data Name="Function">0x0</Data>

    <Data Name="Segment">0x0</Data>

    <Data Name="SecondaryBus">0x0</Data>

    <Data Name="SecondaryDevice">0x0</Data>

    <Data Name="SecondaryFunction">0x0</Data>

    <Data Name="VendorID">0x10de</Data>

    <Data Name="DeviceID">0x2184</Data>

    <Data Name="ClassCode">0x18000</Data>

    <Data Name="DeviceSerialNumber">0x0</Data>

    <Data Name="BridgeControl">0x0</Data>

    <Data Name="BridgeStatus">0x0</Data>

    <Data Name="UncorrectableErrorStatus">0x100000</Data>

    <Data Name="CorrectableErrorStatus">0xa000</Data>

    <Data Name="HeaderLog">010000040F22000000000409F7F7F7F7</Data>

    <Data Name="PrimaryDeviceName">PCI\VEN_10DE&amp;DEV_2184&amp;SUBSYS_37921462&amp;REV_A1</Data>

    <Data Name="SecondaryDeviceName">

    </Data>

    </EventData>

    </Event>



    I took the pc to the shop from where i built , they installed the windows again and said it was some windows problem and drivers . But after the fix problem has started again .

    Here are the pc specs :

    processor - ryzen5 3600

    Ram- 8gb

    gpu-gtx 1660

    psu-550w


    kindly help

    :)
     
    ScareyyRio, Sep 28, 2020
    #1
  2. PatBlair Win User

    Blue Screen Errors and Freeze-ups

    Started getting blue screen errors after Windows 10 update in December on my HP desktop. PC would auto reboot and run ok for a while, then get error again. Errors varied from "page fault" to "unexpected kernel" errors. PC started to freeze up on blue screen.
    Stopped getting blue screens/errors but PC now freezes up randomly. Anyone have any idea what is going on with this.

    ***Post moved by the moderator to the appropriate forum category.***
     
    PatBlair, Sep 28, 2020
    #2
  3. Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Sep 28, 2020
    #3
  4. Pc reboots randomly , sometimes freeze and blue screen error occurs sometimes

    blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Sep 28, 2020
    #4
Thema:

Pc reboots randomly , sometimes freeze and blue screen error occurs sometimes

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