Windows 10: Pc receives power but does not boot.

Discus and support Pc receives power but does not boot. in Windows 10 Support to solve the problem; You no longer need to do that with the newer power supplies. He is getting a brand new one in the box covered under a warranty. They just need to take... Discussion in 'Windows 10 Support' started by Cedsays, Nov 30, 2016.

  1. Cedsays Win User

    Pc receives power but does not boot.


    That's what I plan on doing. If the new psu boots, old one is getting chucked.
     
    Cedsays, Dec 1, 2016
    #31

  2. For bobkn.
    The psu delivers different voltage supplies for various fittings,e.g. one for an optical drive and one for a hdd.Each separate output is called a "rail" and any one can fail without the whole unit stopping .Hope this answers your query.if not let me know.
    Regards,
    Joe
     
    joeandmarg0, Dec 2, 2016
    #32
  3. bobkn Win User
    I have some awareness of that (3.3V, 5V, +12V, etc.).

    Unless I missed something in a post, I didn't see any indication that one of the PSU rails was dead (or out of spec).
     
    bobkn, Dec 2, 2016
    #33
  4. Pc receives power but does not boot.

    There is definite indication of a power problem in the original post.Mouse and keyboard work,nothing else.The last psu I replaced had only the case exhaust fan working.When bench tested,that was the only rail working and to be fair,the psu was 12 years old.No one can be dogmatic about computer problems,the introduction of win10 proves that,Either substitution or test will positively prove or eliminate the psu.It is simple to do.
     
    joeandmarg0, Dec 2, 2016
    #34
  5. Steve C Win User
    The PSU needs to output the correct voltages under load on all rails and the +5V standby circuit and power on control circuit needs to operate properly. The PSU should generate a +5V standby output to the motherboard at all times when the PC is off and the PSU is turned on at the mains. Pressing the PC power on button causes the motherboard to send a power on signal to the PSU (derived from the +5V standby power line). The PSU should then respond by outputting the correct voltages on all rails and sending a Power Good signal to the motherboard when the voltages have stabilised - this usually takes 0.1-0.5 sec. The motherboard will not power on the PC until it receives the Power Good signal from the PC.

    I've had two XFX PSU's fail by having faulty +5V standby circuits. There was initially a long delay before the PC would respond to the on button when the PSU was turned on and it eventually stopped working altogether.

    See the links on this page for more information PCGuide - Ref - Power Supply - Functions
     
    Steve C, Dec 2, 2016
    #35
  6. Cedsays Win User
    Swapped in the new psu with the cables it came with and same results. No fan spin, no beep, seems like it's it getting any power at all. Just worked 11 hours so I'm going to get some rest. I'll try with just the mobo, cpu, and ram in the morning.
     
    Cedsays, Dec 5, 2016
    #36
  7. CMD
    cmd Win User
    I once faced this issue, and resolved after repairing the OS by recovery disk. If you able to boot into bios use that method.
    If you are unable to boot into bios , this issue is may be associated with hardware(most probably motherboard)
     
  8. Cedsays Win User

    Pc receives power but does not boot.

    I can not get into bios. There is no boot happening at all.
     
    Cedsays, Dec 5, 2016
    #38
  9. Steve C Win User
    Firstly check you don't have a dud new PSU. Try the paperclip test I mentioned in post 25 and measure the output voltages if you have a meter. The PSU should power on with the correct voltages on all rails. Also check that the PSU produces a +5V standby output when turned on but not powered up. I've had two PSUs fail due to a failed +5V standby circuit - nothing will happen if this circuit doesn't work.

    If this works, you may have a faulty motherboard. Connect just the motherboard (with CPU & RAM) to the PSU and monitor & keyboard to the PC. Check the lead from the PC On button to the motherboard is secure. You should be able to power on the motherboard, enter the BIOS and check settings. If this doesn't work you have a major motherboard fault or perhaps the On button connection isn't working. Some motherboards have a reset button on the motherboard - try that.

    If the PSU +5V standby circuit works, you can turn on the PSU with the paperclip test and you are sure that the PC On button circuit is working then it's likely you have a major motherboard fault. If so, this is bad luck since you probably need a new motherboard, CPU & memory and maybe issues activating Windows 10 depending what type of licence you have. Good luck!
     
    Steve C, Dec 5, 2016
    #39
  10. Cedsays Win User
    Tried just the cpu, mobo, and ram. I used the EVGA jumper and the psu is working fine. I did the paper clip test on my previous psu and it would spin for a second then die. Still, mobo is not booting at all.
     
    Cedsays, Dec 5, 2016
    #40
  11. Steve C Win User
    How are you turning the PC on - using the PC power on button or a switch on the motherboard? Use an on board motherboard reset switch or use a jumper to short the connection the PC on button makes with the motherboard just to rule out you don't have a faulty on button.
     
    Steve C, Dec 5, 2016
    #41
  12. Cedsays Win User
    To just test the mobo, cpu, and ram? Shorting the pins with a screw driver.
     
    Cedsays, Dec 5, 2016
    #42
  13. Steve C Win User

    Pc receives power but does not boot.

    Sadly, it looks like you have a faulty motherboard if you are sure the new PSU powers on with the EVGA test connector / paperclip test and you are shorting the right pins to turn on the PC. *Sad
     
    Steve C, Dec 5, 2016
    #43
  14. essenbe Win User
    essenbe, Dec 5, 2016
    #44
  15. Cedsays Win User
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Pc receives power but does not boot.

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