Windows 10: PC Reset stuck on create a PIN

Discus and support PC Reset stuck on create a PIN in AntiVirus, Firewalls and System Security to solve the problem; Hi All, I have just performed a PC reset in an attempt to fix an issue it seems to have completely failed to fix, and now I cannot access my PC at... Discussion in 'AntiVirus, Firewalls and System Security' started by LillyHill1, Jul 29, 2020.

  1. PC Reset stuck on create a PIN


    Hi All,


    I have just performed a PC reset in an attempt to fix an issue it seems to have completely failed to fix, and now I cannot access my PC at all. It has requested I create a PIN, but the on screen keyboard has been removed and it won't recognise the keyboard I am using right now on my other PC in order to type this.


    I am now stuck, I cannot skip the step or set it up later, I cannot access the PC, I cannot set up a PIN, it is extremely frustrating and seems an unncessary step to make mandatory at this stage when I have just set a username and password.


    Any recommendations please?

    :)
     
    LillyHill1, Jul 29, 2020
    #1

  2. Can't create pin for login. Pin stopped working

    Hi Kevin,

    To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

    • Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
    • Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
    • Go back to settings, accounts, sign in options.
    • Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

    Let us know how it goes.
     
    PreciousLeb, Jul 29, 2020
    #2
  3. Mithin_EJ Win User
    Can't reset my PIN

    Hi SQxAe,

    Thank you for writing to Microsoft Community Forums.

    1. Were there any changes made to the operating system recently?
    2. Is the system connected with Wired or wireless connection?

    If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
    login.live.com from other device. Try entering the password through
    on-screen keyboard.

    I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

    Step: Enable built-in admin from WinRE.

    1. On the login screen click on the power button at the bottom right corner of the screen.
    2. Hold Shift key and click on restart.
    3. Click on Troubleshoot.
    4. Click on Advanced options.
    5. Click on Command Prompt.
    6. Type the command net user administrator /active:yes and press Enter key.
    7. Once logged in to the built in admin account, try changing the current user account password.

    If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

    Create a local user or administrator account in Windows 10


    I also suggest you to refer this article on
    PIN sign-in issues
    , and check if that helps.

    I look forward to hearing from you soon.

    Regards,
     
    Mithin_EJ, Jul 29, 2020
    #3
  4. PC Reset stuck on create a PIN

    Microsoft Passport errors during PIN creation


    Microsoft Passport errors during PIN creation

    Source and more: https://technet.microsoft.com/en-us/...g-pin-creation
     
    Cluster Head, Jul 29, 2020
    #4
Thema:

PC Reset stuck on create a PIN

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