Windows 10: PC restarts after win 10 update

Discus and support PC restarts after win 10 update in Windows 10 BSOD Crashes and Debugging to solve the problem; hi,ever since i recently updated win 10 to fall creators (1709) my PC has started to randomly shut down and instantly reeboot (slowly) without... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MrMaj3stic, Feb 8, 2018.

  1. PC restarts after win 10 update


    hi,ever since i recently updated win 10 to fall creators (1709) my PC has started to randomly shut down and instantly reeboot (slowly) without warning,the event log is showing error 10016,and critical 41.i have done everything i can as a basic pc knowledgable user,SFC,virus scan,the PC is running cool,i changed sockets on the wall,bought a new surge protected strip extension,error checks on HDD,clean install,but all seem ok.what could be doing the shutdowns?.
    i am at my wits end,i had a previous PC that started doing the exact same thing when i upgraded it to WIN 10 from 7,this replacement had it pre installed.any assistance would be greatfully received.
    DESKTOP-ALV6EGA-08_02_18_234356_96.zip

    :)
     
    MrMaj3stic, Feb 8, 2018
    #1

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    sakthi9816, Feb 8, 2018
    #2
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    GabrielGHEORGHIU, Feb 8, 2018
    #3
  4. philc43 Win User

    PC restarts after win 10 update

    Hello and welcome to TenForums *Smile

    I would check your hard disk for errors and make sure you have everything backed up and a system image just in case it fails.





    PC restarts after win 10 update [​IMG]
    Diagnostics Test
    PC restarts after win 10 update [​IMG]
    HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Also perform a CHKDSK scan.
     
    philc43, Feb 8, 2018
    #4
  5. thank you for you response,here is requested,will run a CHKDSK scan next,just doing a system backup and image.


    PC restarts after win 10 update [​IMG]

    PC restarts after win 10 update [​IMG]

    PC restarts after win 10 update [​IMG]

    PC restarts after win 10 update [​IMG]
     
    MrMaj3stic, Feb 8, 2018
    #5
  6. philc43 Win User
    I would say those results are not great but at least it is not showing imminent failure. Once the average transfer rate starts to drop below 50MB/s I start to get worried.

    Lets see what CHKDSK shows. If you like you could run the extensive test (see option 3):

    Open an administrative command prompt and type (or copy and paste): chkdsk /x /f /r

    You will be asked to schedule this for next time the system restarts.
    This may take many hours to run so plan to run it overnight.
     
    philc43, Feb 8, 2018
    #6
  7. Just to update you,currently running a CHKDSK it has been running now for a couple of hours,and it’s still at 10%,like you said,it may be a while.will let you know the results when they are in.
     
    MrMaj3stic, Feb 8, 2018
    #7
  8. philc43 Win User

    PC restarts after win 10 update

    Yes, expect it to take 4 hours or more depending on what it finds.
     
    philc43, Feb 8, 2018
    #8
  9. hi philc43 the CHKDSK finished no errors,i looked at the event logs,and today there was a lot of disk event id 51s,but no more criticals,restarts.i did update AMD drivers a couple of days ago which i thought might be the problem,but not the case.

    CHKDSK.2.txt
     
    MrMaj3stic, Feb 8, 2018
    #9
  10. philc43 Win User
    It is also worth running a system file check just in case any files are corrupted from the previous shutdowns.

    After that, if you are still getting restarts, post a new set of logfiles.
     
    philc43, Feb 9, 2018
    #10
  11. okeydoke,i ran SFC and Dism,both fine.today,so far,no resets,if it happens over the course of the next 24h,i will post a new set of log files.
     
    MrMaj3stic, Feb 9, 2018
    #11
  12. zbook New Member
    zbook, Feb 10, 2018
    #12
  13. PC restarts after win 10 update

    hi zbook,everytime i try and run seatools it gets stuck at USB scanning for supported drives,tried re installing,as admin,all no good.i installed WD data life guard,and ran a few tests,along with SMART,all ok.here are all the results.

    PC restarts after win 10 update [​IMG]
    *Name: DESKTOP-ALV6EGA (2018-02-11 12 16).zip Views: 0 Size: 491.8 KBDESKTOP-ALV6EGA (2018-02-11 12 16).zip
     
    MrMaj3stic, Feb 11, 2018
    #13
  14. zbook New Member
    Which version of Sea Tools was used Windows or Dos?
    Was it downloaded onto the computer or used as USB?

    If it has not been tried see if you can use Sea Tools for Windows and download and install on the PC. Then launch to run SMART, short and long generic.
     
    zbook, Feb 11, 2018
    #14
  15. it was windows that i downloaded straight to pc.could it be that i have 64-bit and the tool is 32?.
     
    MrMaj3stic, Feb 11, 2018
    #15
Thema:

PC restarts after win 10 update

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