Windows 10: PC restarts during game

Hello,



There is no blue-screen and it only happens when playing call of duty warzone. PError below.

Can anyone identiy the error below and how I go about fixing it?


Thank you.


PC specs

• Operating System: Windows 10 Home 64-bit 10.0, Build 19041 19041.vb_release.191206-1406
• Motherboard
  • System Manufacturer: Gigabyte Technology Co., Ltd.
  • System Model: B550 AORUS ELITE
  • BIOS: F3 type: UEFI
• Processor: AMD Ryzen 5 3600X 6-Core Processor 12 CPUs, ~3.8GHz
• Memory: 16GB RAM Corsair VENGEANCE LPX 16GB 3600MHz
• Graphics Card name: NVIDIA GeForce RTX 2060
• Corsair RM SERIES RM650 650W '80 PLUS GOLD'

Error details from event viewer

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.



- System



- Provider



[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}



EventID 41



Version 8



Level 1



Task 63



Opcode 0



Keywords 0x8000400000000002



- TimeCreated



[ SystemTime] 2020-10-14T20:35:08.1659021Z



EventRecordID 5702



Correlation



- Execution



[ ProcessID] 4

[ ThreadID] 8



Channel System






- Security



[ UserID] S-1-5-18





- EventData



BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 1

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI false

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false

:)

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

PC restarts when lanching games

Hello Michigan,

Let's determine the cause of the issue. To get started, we'd like to get the following information:

• Do you have other games installed on your PC? If so, please check if the same issue persists.
• Before the system restarts, does it show an error message?
• Are your graphic and other drivers updated?
• What are the troubleshooting steps have you done so far?
• Can you also please confirm the current build of your Windows 10?
  
  (Type winver into the Cortana search box, then hit Enter.)

We're looking forward to your response.

 

Will constant restart harm pc

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• Are you running a game and restarting your system?
• What do you mean when you state "desktop gaming pc running windows 10 64 bit "?

I would like to inform that restarting your computer will not do any harm to your PC. But if there are any games or apps running in the background, I would suggest that you close all the running programs and then restart.

Hope this helps