Windows 10: PC restarts when I send a print job to my printer

hi ,


I recently upgraded to Window 10 Ver 1903 from Window 7 entreprise , and everything seems to work except for one annoying thing. I have a network printer and when I send a print job from the network share file to my printer the computer restarts automatically, and the files will not be printed.
when I print a local file it prints correctly .


Please HELP

:)

 

Windows print problem. Every Time! Printer prints job, but on PC it still says "Printing" and no additional job will print.

This happens EVERY time.

It happens on two different printers on two different networks (at home and at work)....so it is a WINDOWS problem, not a PRINTER problem.

Send a job to the printer.

It completes and prints JUST FINE. All is well.

THEN==>>

In the printer window for that printer, it continues to say "Printing" (forever!) even tho the job has successfully completed. If i highlight the job and "Delete" it, it says "Deleting"....forever. No other print job sent will print, as they are all blocked
behind the job that has already successfully printed, and that cannot be manually deleted, either.

So, EVERY TIME the queue must be manually cleared out. The only way i can print another job is a 3-step process

• Go to Services, Stop print queue.
• Go to PRINTERS folder, delete all files.
• Go back to Services, and START print queue.

After those three steps, I can print again...exactly one print job...then it happens the same again for that job. Obviously this is a complete hassle.

I would like specific and definitive instructions not on how to now get WINDOWS to work "normally"...so that when a print job successfully prints and is done, the queue for that printer shows as empty, and so more print jobs can be sent.

If this were a very intermittent occasional problem it might be tolerable. But it happens EVERY TIME with EVERY PRINTER.

Help!

 

Print Jobs not printing to any printer

Hi All,

I have a odd issue with printing.

My printers are connected and running fine (other computers print fine), but when I print my print job flashes in the que and says print job failed when I try to send a test document. When I print from any applications it just does not go anywhere. I have stopped
and restarted the printer service, uninstalled and reinstalled all printers.

This one has me stumped!

Any suggestions crew?

 

Print Jobs not printing to any printer

Hi Eric,

Thanks for the update, I tried all the items you listed in your link ( the printer folder was empty by the way)

I seem to be able to print the first couple of times after a restart, then the print jobs fail again.