Windows 10: PC restarts when under load Apex Legends

Discus and support PC restarts when under load Apex Legends in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I'm having an issue where I load up Apex Legends and my computer crashes/restarts. It appears to happen when under load. Here are my specs:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AfroManiac0614, Jan 18, 2021.

  1. PC restarts when under load Apex Legends


    Hello,


    I'm having an issue where I load up Apex Legends and my computer crashes/restarts. It appears to happen when under load. Here are my specs:


    Windows 10 x64

    Patriot Viper RGB 16GB 2 x 8GB 288-Pin DDR4 SDRAM DDR4 3600 PC4 28800 Intel XMP 2.0 Desktop Memory Model PVR416G360C7k

    Ryzen 9 5900X CPU

    EVGA GeForce RTX 3080

    ASUS Rog Strix B550-F AMD AM4 Gaming Motherboard

    SAMSUNG 970 EVO Plus SSD 2TB


    Here are the Event Viewer critical events that tie in with the timing of my crashes:

    Event ID: 41

    Source: Kernel-Power

    Log: System

    Message: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


    Event ID: 10110

    Source: DriverFrameworks-UserMode

    Log: System

    Message: A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

    Event ID: 41

    Source: DriverFrameworks-UserMode

    Log: System

    Message: The device HID-compliant headset location unknown is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.


    Here is an error that also coincides with the timing that seems critical, but is just listed as "error"

    Event ID: 18

    Source: WHEA-Logger

    Log: System

    Description:

    A fatal hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 4

    The details view of this entry contains further information.


    I can post more info if needed...I just can't figure this out. I've re-seated the ram, GPU, and power pins into the Mobo/GPU.I've monitored the temps on my cpu which were fine even while going into the game it usually loads to the main login screen then my pc is liable to crash at any point thereafter. I'm not sure what it is but I should note the computer doesn't turn off, but it restarts on its own.


    Any help would be massively appreciated!

    :)
     
    AfroManiac0614, Jan 18, 2021
    #1

  2. Apex Legends coins

    Can the apex coins from the store used in Apex Legends PC game?
     
    SiddhantMalve, Jan 18, 2021
    #2
  3. Apex Legends coins

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand your query related to Apex Coins purchased through Microsoft Store.



    During my research, I found that the Apex Coins purchased from Microsoft Store can be only redeemed on Xbox. However, if you are looking to purchase the Apex Coins for PC game then you need to make the purchase through the game itself.



    You can also get in touch with
    Apex Legends support team
    for further information.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jan 18, 2021
    #3
  4. PC restarts when under load Apex Legends

    Apex legends and creative cloud

    Hello, I, in general, am a mac user. My mac mini from 2012 got old and slow, and i am into gaming. I got a windows ten pc from best buy, and creative cloud tells me that it cant be opened because some dll file was missing, and i tried to open apex legends,
    but i got this error saying "The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem."

    I looked online, i found nothing. Someone please help.
     
    zeznickgames, Jan 18, 2021
    #4
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PC restarts when under load Apex Legends

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