Windows 10: PC restarts without warning

Hi, my PC which I built back in December 2021 restarts without warning. It has happened 3 times since December. In event viewer it shows critical error Kernel Power 41 with no bug report or any indication of actually cause. It happened twice when I was gaming and once while browsing. I'm confused and worried all the time using my pc. I've recently installed a new graphic card and it happened twice after that. Please help me solving this problem. My specs are :i3 10100Gigabyte h410m h v3Rx 580 4g8gb Ram600 watts psu 80+128 gb ssdWindows 11 pro.Everything's new and in warranty except gpu.

:)

 

Shutdown and Restart with no warning.

Hi Steve,

User profile corruption is one of the possible reasons why your computer keeps on shutting down. To troubleshoot the issue, we suggest creating a new user account and see if the same issues will occur on a different user profile. To do this, simply follow
the steps below:

• Select the Start button, then select Settings > Accounts > Family & other people >Add
  someone else to this PC.
• Enter a user name, password, password hint, and then select Next.

Once done with the steps, let us know how it goes so we can assist you further.

 

Automated Restart of Windows 10 PC

Hello,

If Windows suddenly restarts without warning, or restarts when you try to shut it down, it might be caused by one of several issues. An outdated driver and software conflict are some of the possible reasons. Having said that, we suggest performing
the following steps:

Step 1: Disabling the automatic restart option to view error messages.

Many hardware driver or operating system errors will cause the computer to display a specific error message before stopping the operation or shutting down the computer. However, if the Automatically restart option
is enabled, an error message might not be displayed despite an error taking place. Disable this option to allow the computer to display the error message.
Follow these steps to disable the Automatically restart option:

• 
  In Windows, search for and open View advanced system settings.
  
• 
  Click Settings in the Startup and Recovery section.
  
• Remove the check mark next to Automatically restart under System Failure, then click OK.
• Restart the computer.

Step 2: Checking for failed hardware.

Hardware problems can cause the computer to restart unexpectedly.

Let us know if that worked out for you.

 

PC will not restart

I would like to have you run a Clean Boot.

How to perform a Clean Boot.

Warning: Disabling items in Services or Startup may leave your antivirus disabled until the process is ended. For this reason I would suggest that you perform this process off line.

Press the

keys to open Run, then type msconfig in the search box. This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

(1) Click/tap on the General tab.

(2) Click/tap on the Selective startup option.

(3) Remove the check mark in the Load startup items check box.





4. Click on the Services tab.

5. Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6. Click Disable all, this will remove all of the check marks in the Services list.





7. Click on Apply then OK





Click on Restart in the window that opens.

When the computer is restarted it will boot normally.

If the problem does not continue after the restart please do the following.

8. Divide the number of these startup services and programs by two and you place checks in the first half of these, then restart the computer.

9. If the problem doesn't return in those services and programs remove the checks and place checks in the remaining services and programs and restart the computer.

10. When you find which half the service or program is in go on to the next step.

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service. Do the same for the programs. Restart the computer.

12. If it isn't in the first half of these services and programs, do the same with the last half of the services and programs.

13. Once you have narrowed it down to the last three or four services and programs remove the checks one at a time till you find the service or program at fault.

Once you have found the service or program post it in your topic. Do not take any action until I suggest the next step.