Windows 10: PC screens go black when switching programs only if Xbox controller is connected

Discus and support PC screens go black when switching programs only if Xbox controller is connected in Windows 10 Gaming to solve the problem; Hey all, so this problem is quite a peculiar and very specific one, so much so i didn't even consider making any forum posts because i thought it was... Discussion in 'Windows 10 Gaming' started by Christopher Bourke, Jun 28, 2022.

  1. PC screens go black when switching programs only if Xbox controller is connected


    Hey all, so this problem is quite a peculiar and very specific one, so much so i didn't even consider making any forum posts because i thought it was so niche nobody had a fix, but anyways:I have an Xbox 360 wireless receiver connected to my PC, and i also have two xbox controllers, one of them is a regular 360 controller and the other is the 360 Speed Wheel that came out over a decade ago. Before June of this year, it would work fine when connected to the pc without this kind of issue, but now, it causes the issue described in the title.More specifically, what will happen is this:1. I connec

    :)
     
    Christopher Bourke, Jun 28, 2022
    #1
  2. Mala_S Win User

    Can’t connect Xbox one controller to pc

    Hello SubieTY,

    Thank you for writing to Microsoft Community Forums.

    Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.


    Hope it helps.

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Jun 28, 2022
    #2
  3. Nikhar_K Win User
    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 28, 2022
    #3
  4. Darshan J Win User

    PC screens go black when switching programs only if Xbox controller is connected

    Connecting Xbox to PC

    Hello,

    Please answer the below questions to assist you better.

    • What is the make and model of your computer?
    • Which version of windows is running on your system?


    Suggest you to follow below steps and check if you are able to connect your Xbox to your Computer.





    • Sign in to your Xbox Live account using your Microsoft login credentials
    • Verify that your Xbox One is connected to the same network as your Windows PC
    • Power on your Xbox One.
    • Press the “Menu” button on your Xbox controller and select “Settings.”
    • Select “Preferences” and place a checkmark next to “Allow streaming to other devices.”
    • Connecting Xbox and PC.
    • Click on “Connect” on the Xbox app on your Windows 10 PC
    • Select the name of your Xbox One console
    • Connect an Xbox One controller to your PC using a USB cable
    • Click on “Stream,” then select the Xbox game you want to play on your PC
    • Click on “Play from console”.
    If you are looking for more information on Xbox, you can post your query in dedicated Xbox forum for better assistance. Refer to the link below which guides you to Xbox forum.

    Xbox Support

    Hope this information is helpful. Please do let us know if you need further assistance on windows, we’ll be glad to assist you.
     
    Darshan J, Jun 28, 2022
    #4
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PC screens go black when switching programs only if Xbox controller is connected

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