Windows 10: PC Shutting down while playing games

Discus and support PC Shutting down while playing games in Windows 10 Software and Apps to solve the problem; My PC will randomly start shutting down when I'm playing most games Rocket League, Rust, Payday3, Cult of the Lamb. I tried troubleshooting with... Discussion in 'Windows 10 Software and Apps' started by ETPOP, Oct 28, 2023.

  1. ETPOP Win User

    PC Shutting down while playing games


    My PC will randomly start shutting down when I'm playing most games Rocket League, Rust, Payday3, Cult of the Lamb. I tried troubleshooting with EventViewer to see any problems but the only reports I get are DistributedCOM events which seemingly don't mean anything. I'm thinking it's a PSU issue because I see a 'Kernal-Power' event from a previous shutdown https://imgur.com/a/rs74kwE, but the most recent didn't report anything that looked significant https://imgur.com/a/3e35R5C. My CPU reaches ~120F max playing games and my GPU ~105F, which I thought could possibly be the problem al

    :)
     
    ETPOP, Oct 28, 2023
    #1

  2. play games on my pc

    Hi Lisa,

    In order to assist properly, kindly answer the following questions:

    • On which website are you trying to play the game? What is the title of the game?
    • Have you tried using other browsers like Edge?
    • What error message are you getting?
    • Can you provide more details on the troubleshooting steps that you have tried so far?
    • Are you experiencing that same thing using other PCs?

    Your response is highly appreciated.
     
    Rolando Vil, Oct 28, 2023
    #2
  3. cyretired Win User
    PC shuts down playing games

    Thanks for the reply. Solved

    It wouldn't play any games at all, just shut down my PC each time. I checked the CPU temp on a high demanding game, highest temp was 136 f which is ok.

    Solved the problem, my PC was plugged into a backup power supply unit so on a hunch I plugged it into a separate outlet directly. Ericka, most have had a power drop from the UPS unit to my PS which caused it to shut down on high demand, so I'll have to replace
    it. Lucky because I'd still be trying to fix it
     
    cyretired, Oct 28, 2023
    #3
  4. PC Shutting down while playing games

    Can't play my pes13 game on my windows 10 professional PC desktop

    Hi,

    Thank you for contacting Microsoft Community.

    I understand that you are unable to play game.

    I will certainly help you with this.

    Did you check the game compatibility with Windows 10?

    I would suggest you to go through the below steps:

    Steps: Try to run the program in compatibility mode:


    • Right click on the game icon through which you launch the game.

    • Click on properties.

    • Click on compatibility tab.

    • Check the box, run this program in compatibility mode and select the previous operating system.

    • Click on apply and then ok.

    I hope this helps. Please post back with the status of the issue and we will be glad to assist you further.
     
    Shubham Chaubey, Oct 28, 2023
    #4
Thema:

PC Shutting down while playing games

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