Windows 10: PC starts but screen always stays Black

Discus and support PC starts but screen always stays Black in Windows 10 Support to solve the problem; Do you comfortable being inside your machine? You need to cautious both for your safety and to ensure you do not create warranty issues. Lots of people... Discussion in 'Windows 10 Support' started by cgibson, Jan 23, 2018.

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  1. CALEDON KEN
    Caledon Ken Win User

    PC starts but screen always stays Black


    Do you comfortable being inside your machine? You need to cautious both for your safety and to ensure you do not create warranty issues. Lots of people are not comfortable and that is okay too.

    Unplug from wall. You can check connections, wiggle them to make sure they are seated, and you can remove the coin battery that is powering your BIOS. Keep it out for a minute and then re-install. Get the polarity right, note polarity as you remove.

    At a minimum your machine should boot to Setup or at least ask to run set up. If you don't get this then make the warranty call.

    Do you have personal confidential data on machine?

    Not sure why I mentioned HP boot key, yours is a Dell, think that is F12.


    Ken
     
    Caledon Ken, Jan 24, 2018
    #16
  2. CGIBSON
    cgibson Win User

    MeandMyCompuer - Sort of solved the problem - the PC is going back for replacement.

    Thanks for all your help and suggestions.
     
    cgibson, Apr 4, 2018
    #17
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PC starts but screen always stays Black

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