Windows 10: pc starts up and freezes when display picture shows. It continues to go black and then the...

my pc starts up with the display screen and then goes black. It continues to do this and I am unable to get on my computer

:)

 

PC freezes during start up


At start up, my PC freezes at the pre log on page - the screen before, and which would normally lead to, the password entry / log on screen - It shows mail accounts being updated and the digital clock display operates, but PC does not respond to any input other than to power down. PC is a Dell, about 18 months old, but I do not have system specs. Any suggestions?

 

Quick Access not searching Pictures folder


Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.

 

PC goes into black screen and froze

Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard