Windows 10: PC still connected but cant access sites

I am connected using WIFI and my other device as well. However on this laptop it says connected but I cant seems to access any sites at all. It says that there are problem with connection. Restarting the laptop and router didn't work at the same time I dont have issue in my other device. Only on this laptop. This laptop is up to date as well so I dont know what cause of the issue.

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

Connection to frequently used sites

Hi,

Blocked sites and corrupted browser cache are some of the reasons that can prevent you from being able to access some websites. To effectively assist you with your concern, we'd like to ask the following:

• Have you made any recent changes on your device prior to your concern?
• Are you using a corporate network connection?
• What are the troubleshooting steps that you've performed to resolve your concern?
• Have your tried accessing other sites? If yes, did you encounter the same error.

Meanwhile, we suggest that you clear your Internet Explorer's browsing history, cookies, and cache to eliminate the possible cause of the error. To do this, click this

link and select the version of your Internet Explorer to view the appropriate steps.

We'll appreciate if you can send us and update.

 

Problem with UK Government sites access

I have a problem with UK Government sites on this computer. I have tried accessing and filing on the companies house site, and have today tried to file a tax return with HMRC. In both cases I have been able to log in, but when moving to the next step to actually do anything I get either an error message or a screen freeze. I have not had problems with any other websites.
I have used an old laptop computer and found that both sites work well on that machine without problems, using the same email address and access codes, so it would seem that the problem lies with this computer but I cannot work out what the problem might be.
Are there any suggestions as to what I could try?