Windows 10: PC stucks on Desktop in normal mode, and in safe mode it's impossible to run any program...

I have an asus PC with Windows 10. Only 1 user account on it, with NO administrator privileges. PC hardware is working fine (I guess), I say this because I can perfectly use this PC with a different operating system if booted from pendrive. So the issue lies in Windows.

Boot process, up to user login page, is perfectly OK.


Error:

After login, it take a very long time to display Desktop and related icons (like 10-15 minutes). Then, when everything seems to be loaded, even if mouse is moving correctly, it's impossible to do anything: at first action (try to open a folder, try to open Task Manager with CTRL+ALT+CANC, or whatever), PC stucks, meaning that from now on the mouse loading icon will be displayed forever (the only possible recovery is a manual hard shutdown by pressing the power button for 5 seconds). An interest behavior to be reported is that Desktop seems to reboot automatically from time to time: the bar at the bottom of the screen (I mean the one containint Cortana Search bar, the quick launch icons, and so on) remain displayed, but the rest of Desktop (all icons, files and folders) disappears for a while and then appears again, slowly. This happens automatically.


Attempts to fix:

1) I tried to fix it using the repair tools that are available by pressing F8 button during boot. It didn't work.

I tried them all, one by one (when I say all, I mean literally ALL) but no one worked. For different reasons, each of them failed, with proper Windows error messages stating that each procedure couldn't be completed (in these cases warning messages are generic, they don't provide any useful info).


2) Then I tried with Safe Mode. It didn't work.

In this mode Windows seems to load correctly, it takes around 5 minutes but in the end Desktop seems to be loaded and working. I can browse folders, plug and use a USB pendrive, use Start button, use command line, enable Windows Installer service, reach Control Panel. Unfortunately, as soon as I try to launch any program (antimalware, web browser, Task Manager) PC stucks again as it does in normal mode: loading icon displayed forever. From now on, the only possible recovery is again a manual hard shutdown. Wait lot of time doesn't have any effect, PC is perfectly stuck.


3) Last idea was to install again Windows: unfortunately, Windows was pre-installed on PC when I bought it, so I don't have any installation CD/DVD. And, my huge falut, I didn't create any recovery/repair DVD. So, It didn't work.


Do you have any idea?
Thanks a lot in advance.

:)

 

Stuck in safe mode in windows 10

Safe mode is intended to help fix most, if not all problems within an operating system, it's not good if we got stuck on it. To correct this, we suggest that you follow the steps below to exit out of Safe mode:

• Open Run command by pressing Windows key + R
  keys on the keyboard and type msconfig in the command box and press
  Enter.
• Under General tab, put a check on Normal Startup option.
• Reboot the system and check if the changes are effective.

Let us know if you are able to exit out of Safe mode with these steps.

 

PC stuck in Safe mode, unable to boot to Normal mode.

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• What error do you get when you try to boot in normal mode?
• Did you entered Safe mode through Windows Recovery Environment or through System Config?

I suggest you to try the below given steps and check if it works:

• Press Windows key + R and type msconfig and hit enter.
  
• On the General tab, tap or click the Normal Startup option.
• On the Boot tab, uncheck all the option under Safe mode.
• Tap or click OK, when you are prompted to restart the computer, tap or click Restart.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

 

Boot into Safe Mode on Windows 10  


I am stuck in Safe Mode in spite of following all the suggested steps to go back to Normal Startup - Like opening file location of msconfig.exe & running as Administrator. The computer I am trying to get out of safe mode has just been updated from Windows 7.