Windows 10: Pc stuttering when playing audio

I have noticed that whenever i play audio on spotify or a game in the background, and browse the web. My pc sometimes stutters and for a brief moment the audio becomes distorted.How can i fix this?

:)

 

Audio driver conflict causing stuttering?

Hi Techhelper89,

Unfortunately, I did the instructions as mentioned in the thread and the stuttering persists. I used the link provided: and the steps requested

http://www.tweaking.com/files/setups/tweaking.com_windows_repair_aio_setup.exe

I also tried reinstalling the Realtek Audio drivers as suggested by the thread to no avail.

I've also added some links of how the stuttering looks and sounds like to the main post of this thread. I hope it helps identify the issue.

One more thing I noticed after the above steps is that I can boot with Nvidia HD Audio drivers disabled but the stuttering persist. Enabling then disabling "cures" the stuttering for a while. Although, when this is happening while the Nvidia Audio drivers are
disabled (as there is an enable option) the icon doesn't look like one that is normally disabled (with a small circular arrow down icon).

Cheers,

Ben

 

Video and audio stuttering

Hi,

My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you in resolving your stuttering issue with Video and Audio. I would suggest you follow the below fixes one by one to resolve the issue.

Fix #1:

Step 1:

Go to search box next to Windows icon and type CMD

Step 2:

Right-click on Command Prompt and select Run As Administrator

Step 3:

Type msdt.exe -id DeviceDiagnostic and press enter.

Step 4:

Restart PC and Verify

Fix #2:

Step 1:

Go to search box next to Windows icon and type Troubleshoot

Step 2:

Click on Troubleshoot

Step 3:

Then select Video Playback and click Run the Troubleshooter

Step 4:

Restart PC

Fix #3:

Step 1:

Go to search box next to Windows icon and type Troubleshoot

Step 2:

Click on Troubleshoot

Step 3:

Then select Audio Playback and click Run the Troubleshooter

Step 4:

Restart PC

Let me know the status after performing the above and if in case the issue still persists then will provide you with further steps to resolve this issue.

Regards

Shuaib

Independent Advisor

 

Audio stuttering while playing online Movies

Hello,

Thank you for writing to Microsoft Community Forums.

As the audio is stuttering while streaming movies online, there should be issue with the Realtek audio drivers on your computer.

Could you please check whether you have the same issue while playing movies offline?

Refer the below mentioned troubleshooting methods and check with the result.

Method 1: In-built Troubleshooter.

1. Press Windows key + I.
   This will open Settings.
   
2. Click on Update & Security.
   
3. Cluck on Troubleshoot.
   
4. Find Playing audio and click it to
   Run the troubleshooter.
   
5. Click on Next.
   
6. Then, follow the instruction popped up on the screen to complete the troubleshooter and check with the issue.
   

Method 2:

You can try uninstalling the audio driver and installing it from the manufacturer’s website. To uninstall the audio driver, follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand
   Sound, video and game controllers.
   
4. Right click on Realtek Audio Driver and select
   uninstall.
   
5. You will receive a prompt make sure you check the box for
   Delete the driver software.
   
6. After uninstalling the driver, download the drivers from manufacturer website and install them.
   

Method 3: Change Audio default format to lower quality.

1. Right click on the sound icon on the
   Taskbar and click on Sounds.
   
2. Click on Playback tab.
   
3. Double click on the Realtek Audio Speaker to open properties.
   
4. Click on Advanced
   tab.
   
5. Under Default Format, use the drop-down menu to select the lower quality audio format.
   
6. Click on Apply.
   
7. Click on OK and check with the result.
   

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator