Windows 10: PC suddenly goes into black screen the red light in the mouse also goes off

Discus and support PC suddenly goes into black screen the red light in the mouse also goes off in Windows 10 Drivers and Hardware to solve the problem; Hello everyone I am new to this forum and I would really like to solve a big and disruptive issue I am facing since I've built this new PC. When it... Discussion in 'Windows 10 Drivers and Hardware' started by PardeepOne, May 15, 2020.

  1. PC suddenly goes into black screen the red light in the mouse also goes off


    Hello everyone I am new to this forum and I would really like to solve a big and disruptive issue I am facing since I've built this new PC. When it occurs I can see that the entire PC is still on all the fans are on as usual and even the CPU's wraith fan has its lights on so it seems that the PC is on but the monitor, keyboard and mouse are suddenly turned off!.


    I checked in my Event Viewer and all I see is a "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly", and that seems understandable as I hardly turned off the PC after it went out of response... My PC is completely new and I've also done a RAM test and it went OK without any problem. My PC's specs:

    • ASUS B450M-A motherboard
    • AMD Ryzen 2700x
    • Crucial 8GBx2 3200Hz Ram
    • Asus RX580 4GB
    • Corsair TX650M
    • 1TB WD I am planning to add a SSD as soon as possible

    As a clarification this problem is completely random and sometimes it doesn't happen for an entire week..

    Thanks in advance!

    :)
     
    PardeepOne, May 15, 2020
    #1
  2. KK
    kk Win User

    No Signal Message on screen the goes Black?

    No, not hibernating, I turn it on and a few seconds later the "Ativa" logo pops up then the screen goes black with a little blue box that says, no signal. That stays up for 2 seconds, then everything goes black and moving the mouse or punching keys does nothing. I did plug her screen into a laptop and her screen was back to normal and worked perfectly.
    Just remembered: When I first looked at it, her mouse wasn't showing any life(no lights) but I switched the mouse out with a new one and it light up and I suppose was fine but I really couldn't check it because there was no screen to test it with.
     
  3. pc turns in and goes to a black screen

    PC suddenly goes into black screen the red light in the mouse also goes off [​IMG]

    PC suddenly goes into black screen the red light in the mouse also goes off [​IMG]
     
    crazymama77, May 15, 2020
    #3
  4. llanita Win User

    PC suddenly goes into black screen the red light in the mouse also goes off

    Screen goes black with no warning, then restarts the pc

    This started happening about a week ago, and it occurs almost once a day. The screen suddenly goes black for a second or so, then the pc restarts, it goes through the welcome screen etc.

    I get no warning at all. Its not because overheating, because sometimes it happens after I've only been logged on for 30 mins and there's no heat coming from the tower. Sometimes it happens hours after I'm on.

    The pc is about 3 years old. It's AMD A10-7700K Radeon R7, 10 Compute cores 4C+6G 3.40 GHz
     
    llanita, May 15, 2020
    #4
Thema:

PC suddenly goes into black screen the red light in the mouse also goes off

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