Windows 10: PC Support Reps Tell Users to Uninstall Windows 10

Discus and support PC Support Reps Tell Users to Uninstall Windows 10 in Windows 10 News to solve the problem; [img] Microsoft may be gung-ho about upgrading your PC to Windows 10, but some of the company's partners aren't quite as enthusiastic about the... Discussion in 'Windows 10 News' started by Cluster Head, Nov 5, 2015.

  1. PC Support Reps Tell Users to Uninstall Windows 10

    PC Support Reps Tell Users to Uninstall Windows 10 [​IMG]

    PC Support Reps Tell Users to Uninstall Windows 10 [​IMG]

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    Cluster Head, Nov 5, 2015

  2. Recycle Bin Corrupted error message and cannot change the background settings on the PC in Windows 10.

    Please tell me how the Microsoft Tech Support Rep can get away with causing further damage to my system and there not be any repercussions. This rep needs to be reprimanded. She also left a "MediaCreationTool" app behind on my desktop. Is there any possible
    way to restore my system back before my PC automatically updated the Windows 10 November Update???

    This is not acceptable. I am in school and I have assignments that I need to finish and student files that I can no longer access.
    Sugar Beats, Nov 5, 2015
  3. jerryfie Win User
    Blocked at "What needs your attention" screen when upgrading

    It tells me to manually uninstall Virtual PC 2007, which is weird because I am upgrading from Windows 7 SP 1 Home Premium, which does not have Virtual PC! I looked in Control Panel and Windows Update just in case but no trace of this program anywhere.

    What to do to get past this screen? I spent 2 hours with a MS rep this morning on support and she had no clue either.

    Here is a screen cap.

    PC Support Reps Tell Users to Uninstall Windows 10 [​IMG]
    jerryfie, Nov 5, 2015
  4. swarfega Win User

    PC Support Reps Tell Users to Uninstall Windows 10

    I am more than happy with Windows 10 but for best experience you really need to clean install. Upgrading seems to cause so many issues specially from Windows 7.
    swarfega, Nov 5, 2015
  5. It's probably time to uinstall the support reps...
    Olivir2014, Nov 5, 2015
  6. unifex Win User
    I never understood the logic of upgrading the OS on an existing PC. Why even bother? Don't you have anything better to do?
    unifex, Nov 6, 2015
  7. gtspeck Win User
    Guess I'm one of those that have nothing better to do.*Huh I upgraded from XP, Vista, and Windows 7 to Windows 10. I have always wanted to stay with the times at the same time pushing my working laptop to the limit. Works for me!*Wink
    gtspeck, Nov 6, 2015
  8. BunnyJ New Member

    PC Support Reps Tell Users to Uninstall Windows 10

    I guess it's either really early in the day and my brain is not working because that statement is not really totally clear to me. How else would anyone upgrade from one OS to another without .. "upgrading"?? So far the process has been fully tested and it works fine for the vast majority of users.

    Could you elaborated on your post please??
    BunnyJ, Nov 6, 2015
  9. unifex Win User
    Why does one need to upgrade? Is the old OS no longer working? Is there a program one wants to run that works only with the new OS? I mean, the mere fact that they made a new product is not a reason to "upgrade".

    Sure, I'm testing W10 out of curiosity. But on a separate machine. And frankly, I don't see any reason to migrate my work machine. I just don't see anything in W10 that W7 cannot do, at least as far as my needs and the programs I'm using. The fact that the design is flat and square does not help the case either. But the main question has nothing to do with design. It's simply that my work machine is working well. Why would I want to mess with it?
    unifex, Nov 6, 2015
  10. BunnyJ New Member
    I think that the main reason to upgrade is because Win7 support is going to end eventfully and Win10 is the future. I agree that for some users Win7 is still a good functioning OS and keeping it makes sense to them. I just think that the upgrade makes sense to me..

    BunnyJ, Nov 6, 2015
  11. unifex Win User
    That's five years from now. I am sure that five years from now I will have a newer PC which will run newer software. To be honest, my hope is that they will come up with something better then W10 in the mean time or at least adapt the UI to be more usable on the desktop.
    unifex, Nov 6, 2015
  12. GAS
    Gas Win User
    Hi all,
    This is an intriguing question and asking to myself why do I like/want upgrade my OS' the answer to me is: an OS is like a car, after few years it become older noisy and worn, don't you get bored driving the same old car?
    New models are shining, with better optionals, are almost noiseless, they are more environment friendly not to mention the new factory made smell.

    Could this be the answer to this kind of philosophical question? *chuckle
  13. Victek Win User

    PC Support Reps Tell Users to Uninstall Windows 10

    I think this a point of view that needs to be understood and appreciated more. OEM PCs are designed and tested to work with a specific OS and I don't blame them for being reluctant to support OS upgrading. I advise my customers to check with the OEM to find out if their particular model is listed as compatible with Windows 10 before they try the upgrade; if not then don't, or least don't expect support from the OEM if there are problems. I say this also because I don't want people to see me as responsible if the upgrade doesn't work out. Also there's an important difference between supporting the upgrade and educating users about how to use new OS features. For instance I wouldn't expect OEM customer support to explain to me how Cortana works. People should turn to Microsoft to learn how to use new features in the OS.

    There's another important issue which is average users are extremely averse to change. When Windows 7 users ask me if they should upgrade to Windows 10 I say that they will not experience any significant benefit and there will be a learning curve. That often discourages them and I think that's just fine. Many people are no longer interested in upgrading after learning that they're not missing out on anything. For Windows 8 users it's not as simple. If they hate 8 then I advise them to upgrade (after checking with the PC OEM as well as the printer OEM, etc). If they're gotten used to 8 then often I just install Classic Shell so they have the added convenience of the Start Menu and they're happy.
    Victek, Nov 6, 2015
  14. rfruth Win User
    Nothing against support reps but if someone upgrades they may not buy a new PC as soon & upgrades usually mean more support *Sleepy
    rfruth, Nov 6, 2015
  15. groze Win User
    I never knew an OEM to actually support any operating system that is upgraded to newer version of windows even if you paid for an extended support service.
    groze, Nov 6, 2015

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