Windows 10: PC Support Reps Tell Users to Uninstall Windows 10

Where does it say they invalidate your windows 7/8/8.1 key ?

 

when windows 2000 and windows xp came out. compaq tech support told me that they can only provide support for what was installed on the system from the factory. which at the time was windows 98.

while they do provide device drivers for printer and such. they dont always release drivers for laptop and desktop system. and tech support cant do anything about it. and have to deal with customers that tried upgrading to machine that didnt come with windows 10 support. even though they did release windows 10 drivers. but unless they do a clean install the drivers and software might not work correctly even after uninstalling, reinstalling.

when windows 10 released in august, I had to fix 4 hp laptops that had issues with windows 10 own built in software not working after they upgraded. and the customers would have not idea about the fixes that was needed to get the software working. because some the fixes required shell commands to fix it.

I tried walking people through the steps required to fix problems on windows 10, but I ended up having to go in my self and fix it.

and now after this patch Tuesday update, im going to have a busy week.

 

The biggest reason they are advising their customers to roll back is the same reason they had when they were advising their customers to stay away from Windows 8. They are not up to speed on supplying the required technical support yet. In other words it is easier to support something you are familiar with than something brand new. Just think there are much larger differences between Win 8 and Win 10 than there were between Win 7 and Win 8.

It will come with time.

 

If 99.99% of all flights succeed and 0.01% crash, then all airports in the world would be shut down.

From threads like this, I keep getting the impression that 99.99% of all upgrades to Windows 10 succeed and 0.01% fail. The 0.01% failure rate may well be adequate for hobby computers. However, the same 0.01% failure rate may not be acceptable for work computers as the incurred revenue losses could actually make the ‘free upgrade’ very costly.

If Microsoft & partner companies can’t get the failure rate of Windows 10 upgrades down to near zero levels, then buying new Windows 10 computers may well be the cheaper option for the business community at large (or not upgrading at all, holding out as long as possible, which has also been a common option in the past).

 

Ssshh. That's getting awful close to logic *Wink

Even after all these years it never ceases to amaze me either...


I think this threads main points can be summed thus:

• Often large company "Tech Support" is an oxymoron.
• Tech user capability varies widely and so do the results.
• Older hardware always suffers from dying support.
• Early adoption is optional for a plethora of rationales.
• You can never please everyone.

 

*Ditto But the posting will go on.... *Roflmao2

 

I'm.. OUTRAGED!! *Wink

 

We, Italics, call this a "rethorical figure" read it like there was written an "e.g." first; it can apply to anything you are involved to: a motorcycle or a bike or a camera or an aircraft or a............horse *chuckle

 

And the car has to be a.. FERRARI!! *Wink

 

Funny, I thought you were Jeff, But anyway, Welcome to Ten forums OUTRAGED *Tongue

 

Show us these figures you've worked out, anyway what has a hobbiest forum got to do with business. I don't know anything about failure rates on business computers, but if they're around .01% I'd say that's pretty good knowing what I know about computers.

With all the different computer configurations getting to 0% would be nigh impossible, even Apple who build their own hardware and software would be incapable of that.

 

*Roflmao2*Thumbs