Windows 10: PC switched me to a temporary user profile

In that case, make sure that you are the owner of the key first, then see if you are able to set the proper permissions to "Allow" administrators "Full control" of the key.

https://www.tenforums.com/tutorials/3...a.html#option4

 

Okay, I followed those steps and it says I have full access of the key and its subkeys, but I'm still being blocked. My pc has a history of failing to recognize the administrator. A few weeks ago, I purchased McAfee and was on the phone for hours with higher level techs trying to get it installed into my pc. I just don't understand what the problem is.

 

I'm not sure what else to suggest other than a system restore before the issue started. *Sad

 

That may be what I have to end up doing. I really appreciate all your time and advice!!!

 

You're welcome. Please let us know how it went.

 

I called HP to try to help me with this mess. They had me on the phone for around 6 hours while the tech did basically everything I had already tried. He finally told me I would need a recovery disc, but when I called back to get one, they told me they no longer had them for my model PC. I finally just took it to my local repair shop. They got rid of the corrupted file (which they said happened with a faulty Win 10 installation), and reinstalled Win 10 and all of my files. They did all of this for the same price it cost to call HP!

 

I think I'd ask HP for a refund.

 

That's what I did. After a couple of hours of going back and forth, they finally agreed to refund me. I will never call their support line again and I wouldn't recommend it to anyone else - absolutely terrible customer service.