Windows 10: PC upgraded from Win 7 to WIn 10, and shuts downs

Discus and support PC upgraded from Win 7 to WIn 10, and shuts downs in Windows 10 BSOD Crashes and Debugging to solve the problem; I volunteer at a retirement community and help the residents with their computers. One lady has a Toshiba Satellite L675-S7018 laptop which came with... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MikeTinVA, Dec 11, 2018.

  1. MikeTinVA Win User

    PC upgraded from Win 7 to WIn 10, and shuts downs


    I volunteer at a retirement community and help the residents with their computers. One lady has a Toshiba Satellite L675-S7018 laptop which came with Windows 7 several years ago. SHe was having several problems (including two viruses) so I did a clean install of Windows 10 (version 1809) using Media Creation Tool. I reinstalled her apps and several updates came through via WIndows Updates. All seemed fine, except the computer will unexpectedly shut itself down every other day. No warning. Data lost. Can happen while using a variety of programs. The old WIndows 7 never did that. She is now using only Windows Defender, no other antivirus software.


    And, there is no blue screen. Just an unexpected shutdown, as if all power were lost.


    ANy suggestions are welcome.


    Thanks,


    MikeT in VA

    :)
     
    MikeTinVA, Dec 11, 2018
    #1

  2. Upgrade to Windows 10 from wins 7, computer won't shut down

    Hi

    After upgrade from Wins 7 to Wins 10. Computer won't shut down, just keep looping back to log in. try all the methods show on post but not success. Please help

    Murf
     
    MurphyWomg, Dec 12, 2018
    #2
  3. Win 10-Randomly shutting Laptop down

    Since my upgrade a few days ago-from Win 7 to 10 it has been nice yet, when I go through the start menu to shut the computer down, I select shut down, but it restarts the system. The other issue is it randomly shuts off and will not allow me to power the
    system up for 10-15 then it goes through the initial start up process as if it were shut down..curious as to if anyone else is experiencing this and is it fixable or should I downgrade to the original win 7 version I had
     
    fly_guy2015, Dec 12, 2018
    #3
  4. PC upgraded from Win 7 to WIn 10, and shuts downs

    was win 7 upgraded to win 10 but on RESTART win 10 Problem!!!!

    I upgraded win 7 home to win 10... a dell notebook i5 processor 4GB RAM

    but PC starts OK - shuts downs OK

    but on RESTART win 10 Problem!!!!

    after blue window icon and before show login screen

    appears a black screen and PC shows working or downloading - ....

    after 15-20min (black screen is the same) so if press OFF PC after 5-10sec shuts down and if start from power ON this starts OK...

    why the black screen...? I had AVG 2015 but Uninstalled but the same... state exist. I had and Defender enabled.
     
    Lse123polis, Dec 12, 2018
    #4
Thema:

PC upgraded from Win 7 to WIn 10, and shuts downs

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