Windows 10: Pc will not restart or shut down correctly

Discus and support Pc will not restart or shut down correctly in Windows 10 Performance & Maintenance to solve the problem; Hello, I have recently upgraded my cpu so needed a new motherboard and ram too.I have Intel i7 10700k and an MSI Z490-a pro motherboard and 16gb DDR4... Discussion in 'Windows 10 Performance & Maintenance' started by NIALLZ ELIT, Sep 8, 2021.

  1. Pc will not restart or shut down correctly


    Hello, I have recently upgraded my cpu so needed a new motherboard and ram too.I have Intel i7 10700k and an MSI Z490-a pro motherboard and 16gb DDR4 3200mhz ram.I have updated bios and latest windows update installed.Whenever I try restarting or shutting down my pc it doesn't work correctly.With restarting I am just stuck on the restarting screen whilst it prepares to restart but does nothing.When I shut down, my pc loses display but fans and cooler are still running with rgb lighting too.Not sure what is going on, anyone able to help me?Many thanks,Niall

    :)
     
    NIALLZ ELIT, Sep 8, 2021
    #1
  2. ilgoldman Win User

    Random shut down and restart??

    Computer: Intel (R) Pentium (R) Dual cpu
    E220@2.406hz
    2.42 GHZ, 2.00 GB of RAM
    Windows xp

    Ever since I replaced the fan (with heat sink) the computer has randomly shut down and then restarted, at first during streaming, and now, will shut down and restart anytime. I tried to replace the graphics card to no avail. *Confused Pc will not restart or shut down correctly :confused:*Mad Pc will not restart or shut down correctly :mad:

    One suggestion was to replace the RAM.

    Any suggestions on how to repair my computer?
     
    ilgoldman, Sep 8, 2021
    #2
  3. 3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Pc will not restart or shut down correctly :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Sep 8, 2021
    #3
  4. Pc will not restart or shut down correctly

    My pc takes for ever to shut down when i restart

    Suggest cleaning up your startup list .There may be many services / Apps you can remove on startup which is not needed on boot or during shutdown.
    Before you shutdown the Pc check what is running in Task Manager as a program or service in not killing the process on shutdown

    Would suggest cleaning up running apps and services -Autoruns, StartupMonitor,HighjackThis,
    Malware Scan - Malwarebytes,ADWcleaner, Combofix
     
    SnakeDoctor, Sep 8, 2021
    #4
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Pc will not restart or shut down correctly

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