Windows 10: PC Windows 10 - Xbox Series X Controller, Bluetooth = jumbled mapping. Wired = fine.

So I got myself an Xbox Series X Controller today to play some driving/sims like games as I heard that they are much better out of the box than a Playstation controller (in regards to button visuals in pc games) Well I had no problems connecting it and installing the latest firmware. I fired up The Crew 2 on Ubisoft (first time playing it) and the controls were great.

As soon as I unplugged the USB C cable, it switched to Bluetooth and then unexpectedly all of the mapping was jumbled up. I went into key binds and sure enough, A was Up on the D-pad, B was down on the D-pad, several buttons were LB/RB.

After a few google searches, I found some posts going back 4 months with the same issue and no resolution. I guess I'll be returning the controller.

Anyone else managed to find a fix for this?



Windows 10 Home

Version 2004

OS build: 19041.804

submitted by /u/_Gismo_
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:)

 

Xbox series x/s controller connected to PC via Bluetooth but not working

The new Xbox series x/s controller is successfully connected to windows 10 PC via Bluetooth. the device is showing connected in Bluetooth settings but it is not being recognized in games. Also, it is not being recognized in the Xbox accessories app.

When connected via USB cable it is working and I was able to download the latest drivers and firmware from the Xbox accessories app.

• I have made sure I have all the latest updates (Windows 10, Version20H2)
• updated xbox controller firmware through usb connection (Firmware version 5.5.2641.0)
• used Bluetooth troubleshooter
• Disconnected, removed, re-paired, and restarted PC and Xbox controller multiple times.
• tried updating drivers from device manager but the drivers were already up to date
• I have Bluetooth keyboard and headphones that are connected to the same PC, they work flawlessly (made sure I had only 1 connection at a time)

 

xbox series x controller via bluetooth not recognized in games

The Bluetooth steps I gave were only in case you need them. The actual repair steps for your controller were the first links I gave. Have you started on them yet? Please do not skip any steps. We often find out later that the fix was the skipped step.
If you need help performing any step I will help.

More here including how to update these controllers:

https://support.xbox.com/en-US/help/hardware-ne...

https://www.windowscentral.com/will-xbox-series...

https://support.xbox.com/en-US/help/hardware-ne...

 

Xbox Series S controller not staying connected

There are two ways to use the controller wirelessly
1. Xbox Wireless Adapter for Windows 10
2. Bluetooth

Which way are you connecting it?

I use my Xbox Series S controller using Bluetooth. When I first got it it was unstable this way. Updating the firmware solved that problem.

Once in a while when I turn on the controller the light keeps flashing (not paired) even though the Windows settings says it should be. In the Setting>Devices I have to

• Select the Xbox wireless controller
• Select Remove the device
• Restart the pairing on both the PC and controller

Once it is paired again it is OK

Connecting the Xbox wireless controller using a USB wired connection should be automatic with Windows 10. Once connected you can use the Xbox Accessories App (from Microsoft app store) to test it and update the firmware if needed.

Note I also found the following:

• The controller does not need the battery when connected with a USB cable. (it will even work with the battery removed).
• To use with a wired cable do not press the Xbox button to turn it on. With the cable connected the light will come on using power from the USB connection.
• However, I have found that taking out the battery does cause the controller to forget its pairing with the PC. That means it needs to be repaired with the PC if a wireless connection is desired.