Windows 10: Pc with windows10 does not recognize external USB drive

I have a desktop pc with windows10. When I plug is a USB external drive to a USB port the pc does sees the drive but no drive letter. I have to go in disk management to assign a drive letter, than I can access what is on the desk top USB drive. I can not seem to find a setting so my pc will recognize the USB external drive. Where can I find the setting on my pc?

:)

 

Toshiba external hard drive not recognized

Hi Philip,

Thank you for writing to Microsoft Community Forums.

I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
It would be great if you can answer these questions to assist you in a better way.

• Did you try connecting the Hardrive to different USB Port?
  
• Does the Hardrive get detected if you try connecting it to a different PC?
  
• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
“USB Device not recognized” when you try to access a USB external hard drive

Note: Ignore method 2 & 5 from the above article.

Let us know how it goes.

Regards,

Zaki

 

usb drive not recognized

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you get an error, ‘USB device not recognized’ when connecting a USB drive. I’ll certainly assist you with the issue.



However, please let us know:

• May I know the update that was installed? To check go to
  Start >> Settings >> Update & Security >> Windows Update >> View update history.
  
• Does the issue occur with only one USB drive?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to try plugging the USB to a different USB port and check if that helps. You can also try connecting the USB to a different computer and check.



Meanwhile, I would suggest you to refer the troubleshooting steps mentioned in the article
Error: “USB Device not recognized" when you try to access
a USB external hard drive except Method 1 & 2 and see if that makes any difference.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

External drive beeping not recognized

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to connect the 3TB external drive to your Dell PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
• What is the model number of the Dell PC?
• What is the model number of the Toshiba hard drive?
• When you say beeps, are you getting continues beep or specific number of beeps?
• Does the external drive detects on a different PC?
• Did you try any other USB flash drive/external drive on this PC?
• Does the external drive shows up in disk management? (Press
  Windows logo + X keys on the keyboard and select
  Disk management option)

Meanwhile, we would suggest you to perform the methods as referred in the below article (Do not try method 2: Install hotfix)
and let us know the outcome of the methods.



Error: “USB Device
not recognized” when you try to access a USB external hard drive



We await your response,



Aditya Roy

Microsoft Community – Moderator