Windows 10: PC Won't Go Into Sleep Mode

Hi everyone,

I wasn't sure if this is the correct forum in which to post this - apologies if I'm wrong.

I have an Acer Revo One that is installed with Win 10 build 1803 that refuses to go into Sleep Mode. The display closes as specified, but the PC itself won't.

Having done some research prior to posting this, I read that typing powercfg -requests into Windows Powershell as a command should help identify the issue.

I did this and the report came back specifying the following . . .


SYSTEM: [PROCESS] \Device\HarddiskVolume4\Users\***\isno.exe (where *** is my PC username)


I have no idea how to investigate further. I assume it refers to the hard drive which has two partitions on it. How do I find out where/what \Device\HarddiskVolume4\Users\***\isno.exe is?


This may not be the cause of course, so any other ideas would be greatly appreciated.

Things I've tried so far . . .
Reverted to Balanced Power Mode
Reset it to Default Settings
Changed from Selective Start Up to Normal Boot

With many thanks



:)

 

my computer won`t wake up after goes to sleep

these computer won`t wake up after goes to sleep ?

 

Windows 10 hangs in sleep mode

turning off sleep mode to force it into hibernate.



What happens with that? It would require you to tap the power switch to wake the machine from the Hibernation state.

Also see if this gives you any new ideas

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Computer-won-t-wake-up-from-sleep/td-p/5262362

(BING suggested search for

hp sleep mode won't wake up

)



HTH

Robert Aldwinckle

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Sleep Mode... It won't wake up!

No go still. *Frown

Thanks suraswami for the suggestion.

Ok. I reset the BIOS to defaults, and S3, and now when I tell the computer to go into standby, it appears to save everything to memory, and then power off. It's like the PC thinks sleep means hibernate.

So, OK. I tried turning off hybrid sleep, and now when I went to sleep, the PC just powered off. And when I tried powering back on, Windows said it was shutdown unexpectedly.

Now I've tried swapping out each pair of 1GB sticks (4 sticks total for 4GB) in all four slots in different configurations. On each time, it displays the same symptoms: When I try to resume, I can hear drives spin up, and the fans will roar to full speed *and stay on full speed*. The screen will remain black, the HD led will not light at all. The power LED remains flashing blue. It will stay like that indefinitely. I have to force power off by holding the power button. So, unless all four sticks of RAM happen to be bad, I doubt this is the culprit.

Any suggestions? S1 sleep mode in the BIOS works fine, although, like you mention, it's not ideal. I can hibernate the PC just fine. I'd like S3 to work, ideally.

Thanks.