Windows 10: PC won’t recognise hard drive

I recently bought a refurbished computer with an SSD where the system was installed and an empty HDD installed and everything worked perfectly. Then it said there was a windows update, so I updated it, when it went to 82% of the install I got a BSOD, and when it booted back up again I got a blancco driver eraser screen. Luckily I have a admitedly old and slow mac so I installed windows 10 on a usb stick with bootcamp and booted windows on the refurb with that. When it came to installing windows, it wouldnt let me install on or format the SSD because it was unallocated space. I installed it on the HDD, and now when im trying to initialise the SSD in Computer Management it says ‘A device which does not exist was specified.’ I’m not really bothered about recovering data as I haven’t had it long and hadn’t really done anything noteworthy on it. I’ve checked for device driver updates but it’s all up to date. Is it worth downloading software to try and fix it? If it’s completely borked and I need to send it back is any of my data ie personal details still on the SSD somewhere and if so how to erase them? I know it says it’s got nothing on it but I just want to make sure. I know I’m probably an idiot for buying a refurb, but I wasn’t expecting a windows update to break it of all things

:)

 

Internal secondary hard drive not recognised

After fitting SSD (C: drive) to my Win10 machine I connected the old hard drive as a secondary storage drive.

Win10 does not "see" it!
But Belarc Adviser "sees" the hard drive!

How to force Win 10 to recognise the secondary drive? Simple steps please for a non-techie.

Thanks.

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.

 

Samsung M3 portable hard drive not getting recognised on Windows 10.

Hi,

Thank you for your response with the current status of the issue.

To assist you better, please provide us the below information

• Have you tried to uninstall and reinstall the external hard drive on the computer?
• Are you logged into the Administrator Account while assigning the driver letter to the external hard drive?

I recommend you to follow the steps below to update all the pending Windows updates and also try to reinstall the hard drive driver in the Device Manager. Check if it helps.

Step 1: I suggest you to update all the pending Windows updates in the computer and check if it helps.

1. Click on Start Menu.

2. Then select Settings.

3. Choose Update & security >
Windows Update >Check for updates. Install any available updates and restart your PC if required.

Step 2: I recommend you to uninstall and reinstall the Hard drive as suggested in the previous post. Also you can run Hardware and Device troubleshooter.

Step 3: Then try to boot the computer in safe mode and check if the hard drive is getting recgonized in it or not.

Start your PC in safe mode in Windows 10:

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

Please get back to us with an update on issue in connecting External hard drive into Windows 10, we will be happy to help.

Thank you.