Windows 10: PC won't Shutdown or Sleep (black screen) but can Reboot

Discus and support PC won't Shutdown or Sleep (black screen) but can Reboot in Windows 10 Support to solve the problem; That is interesting. I see that software is also on my laptop (Alienware) but was updated around 9/10 around same time that the hibernate stopped... Discussion in 'Windows 10 Support' started by AbdellahASKI, Sep 30, 2017.

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  1. FAMENSIS
    famensis Win User

    PC won't Shutdown or Sleep (black screen) but can Reboot


    That is interesting. I see that software is also on my laptop (Alienware) but was updated around 9/10 around same time that the hibernate stopped working. I just disabled the hibernate and fast start and kept on going, but I like to hibernate.

    I also see Alienware/Dell just put out an update to the MEI crap - I will give this a shot and report back in a day or so.

    Thanks for the tip.
     
    famensis, Oct 9, 2017
    #31
  2. FAMENSIS
    famensis Win User

    Hibernate seems ok again after I updated the MEI software as suggested.
    So far so good.

    I will have to wait a while before I call it fixed.
     
    famensis, Oct 18, 2017
    #32
  3. ABDELLAHASKI
    AbdellahASKI Win User
    Don't update it downgrade it to the latest version available on your PC vendor website.
     
    AbdellahASKI, Apr 4, 2018
    #33
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PC won't Shutdown or Sleep (black screen) but can Reboot

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