Windows 10: PC wont unlock - needs hard reboot after period of inactivity - no time set on sleep mode.

My PC keeps freezing out after leaving unattended ie wont wake up from a sleep mode -checked sleep settings -Always have to do a hard reboot. seems to also be an issue with Citrix connections ?

:)

 

After Windows 10 Anniversary Update Computer Not Sleeping

Hello.

Does disabling the HID-Complaint Touch Screen driver resolves the issue? If yes, we suggest that you disable it and see if your device go into Sleep mode after a period of inactivity.

We also suggest to check if the settings of the Power Options of your device are set so that the device will go into Sleep mode after a period of time. You may follow the steps below to check is Sleep mode is enabled on your device:

• Press the Windows button + X, then click on
  Power Options.
• Click Change when the computer
  sleeps.
• Change the settings to your preferred settings.

Keep us updated on the results.

Regards.

 

New PC wont sleep

I have set in the properties on the PC to sleep after 25min...hard disk turn off after 30min and monitor shutoff after 30min....but for some reason it wont do it.....im wondering why, just don't want to have PC running all day for no reason....running windows 7....sometimes i would like it to continue a download i will be downloading so i may have to disable it now and then but for the most part rather it just go into sleep mode.

any ideas why it wont SLEEP! lol

 

sleep mode

Hi disgruntledWC,

There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
Follow these steps:

• Open Control Panel and click Power Options.
• On your preferred plan, click Change plan settings.
• Click advanced power settings.
• Expand Sleep option, and make sure to set the following:

Sleep after : Never

Hibernate after : Never

5. Click Apply, then OK.

Please check also the screen saver option.

• Navigate to Settings > Personalization > Lock screen.
• Click Screen saver settings.
• Set your Screen saver to None.
• Click Apply, then OK.

Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

Looking forward to your reply.

Regards.